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Plugin Loading Issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
nashim.bizcope@gmail.com(@nashim-bizcope-gmail-com)
3 Posts
Customers
March 30, 2024, 05:47
Recently, I purchased the plugin. It takes time to load; my issue is that once loaded in the mobile version, it does not load again; the first loading takes too long. 
For better understanding please click the attached google drive link below here you can see the reference video and screenshots

https://drive.google.com/file/d/1v0Oa6fwnmZwrC5CVlxCkUp8V-MPeo94E/view?usp=sharing
#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 1, 2024, 10:59

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

This seems to be incompatible with the current theme.  It seems that the mobile menu uses Ajax mode and therefore, when opening the menu, the scripts for the switcher are not activated

#2
nashim.bizcope@gmail.com(@nashim-bizcope-gmail-com)
3 PostsTopic Author
Customers
April 2, 2024, 06:16

Hello,

Please check

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 2, 2024, 10:49

Hello

I checked your site, and yes it is - the problem is that the mobile menu is rendered in ajax modes

Possible solutions:

check if this element has a setting to disable Ajax

OR

Ask the author of this element for the event that occurs when the mobile menu is rendered. Then I can make custom code to initialize the switcher

#4
nashim.bizcope@gmail.com(@nashim-bizcope-gmail-com)
3 PostsTopic Author
Customers
April 6, 2024, 10:06
If AJAX load is disabled, filter and cart updates will not function; we require an alternative solution.
#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 8, 2024, 09:29

Hello

filter and cart updates will not function;  -  it's very strange if the ajax menu mode affects the filter and cart, because these elements are not in the menu

Solution: This is to remove the switcher from the mobile menu OR https://share.pluginus.net/image/i20240408102935.png

#6