PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Plugin is not loading up anymore in my dashboard area

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
sammyericsson(@sammyericsson)
11 Posts
Customers
October 17, 2022, 14:17

View post on imgur.com

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2022, 09:49

Hello

what plugin version number are you using?

Check your browser console, maybe it's a JS error

 

#2
sammyericsson(@sammyericsson)
11 PostsTopic Author
Customers
October 18, 2022, 10:25

Version 2.3.9.2

 

Please see the screenshot of the console

View post on imgur.com

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2022, 12:11

 

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin+FTP access - https://share.pluginus.net/image/i20210618130637.png

Can  I disable  plugins  for test?

#4
sammyericsson(@sammyericsson)
11 PostsTopic Author
Customers
October 18, 2022, 13:16

Yes you can

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 18, 2022, 13:55

Hello

You need to fix these JS errors (this prevents the WOOCS settings loading).

These JS errors cause problems in your entire admin area and this is not dependent on my plugin( After disabling my plugin the errors remain ). for test just check woocommerce settings

 

#6
sammyericsson(@sammyericsson)
11 PostsTopic Author
Customers
October 18, 2022, 14:28

Please how do I fix it?

 

Like I would like to know the plugin that is causing the error?

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 19, 2022, 09:37

Hello

try disabling plugins one by one to find out which plugin is causing the errors

If you have no programming experience, you should hire a developer

 

#8