Quote from Pablo Borysenco on April 7, 2021, 12:21

Hello

Please  read  this  - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/

Please note that the GeoIP rules only works for the first visit, then the plugin stores the last currency of the user

 

Quote from Off The Wall on April 7, 2021, 12:43

Thanks for the article, but it doesnt seem to fix my issue. I have updated the setting etc as instructed - but on first visit the currency always defaults to USD. even when i test on localbrowser.com in different countries - USD is always the first currency to appear.

USD is not the welcome currency set either so theres no reason why it should be doing this. I think I need some input from the plugin support team to help fix the issue please.

 

 

Quote from Pablo Borysenco on April 8, 2021, 11:34

Hello

Ok!  Create  a  custom  page  with  shortcodes  [woocs_show_current_currency]  [woocs_geo_hello]  and drop  me  a  link

Drop me  screenshots  of  the  plugin settings

Quote from Off The Wall on April 8, 2021, 14:04

Great thanks Pablo!

See attached screenshots, and new page link as requested is: https://offthewallprints.co/41224-2/

 

 

 

Quote from Pablo Borysenco on April 9, 2021, 12:19

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Your server incorrectly detects the user's location - https://c2n.me/4bD3Pio

More likely this problem is caused by a caching plugin, or server side caching.

Quote from Off The Wall on April 9, 2021, 13:10

Done the purchase code.

Let me know what you find.

The cache settings are as instructed? and shouldnt caching essentially reset the geoip detection on the pages?

Quote from Pablo Borysenco on April 12, 2021, 10:02

Hello

But that doesn't depend on my plugin. My plugin uses native woocommerce functionality for location

In fact, your cache settings do not work correctly with woocommerce

Try  to  disable  all  cache  and do a test

Quote from Off The Wall on April 12, 2021, 11:54

How can you tell my cache settings are not working correctly with woocommerce?

Ive set the cache settings in WP rocket as instructed but the issue didnt occur when i deactivated the plugin and tested.

What are the incorrect settings and what should they be to make your plugin work correctly?

 

thanks

Quote from Pablo Borysenco on April 13, 2021, 10:19

Hello

My plugin is working correctly!

The problem is that woocommerce incorrectly detects the user's location, and this error is caused by the caching plugin

Firstly  check  this option - https://c2n.me/4bFzOSJ.png

Ive set the cache settings in WP rocket as instructed  - what instructions? Are these instructions recommended for woocommerce?

 

Quote from Off The Wall on April 13, 2021, 11:58

The instructions from your plugin. that option is already selected from your screenshot.

 

So what is the incorrect setting in woocommerce that is stopping the plugin from working properly?

Quote from Pablo Borysenco on April 13, 2021, 13:11

what is the incorrect setting in woocommerce that is stopping the plugin from working properly  - I probably explained to you incorrectly.  Woocommerce+WOOCS - work fine.  The problem is caching

Woocommerce + you cache settings (In the caching plugin) - user location does not work

Please drop  me wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

Quote from Off The Wall on April 13, 2021, 13:15

Ah ok. just done admin access

thanks

Quote from Pablo Borysenco on April 14, 2021, 10:44

Hello

I  clered cache  and  did  a test -  https://c2n.me/4bGAtBF - Everything seems to be working correctly.

Quote from Off The Wall on April 14, 2021, 11:07

So weird, I tried that and problem ocurred again the next day.

but thank you for checking and fixing.

in WP Rocket I have updated the global cache clear setting to 10 hours to stop this happening periodically? that sound ok?

Quote from Pablo Borysenco on April 15, 2021, 10:12

Hello

I did a test today - https://c2n.me/4bHvffW - it seems to work correctly so far

I have updated the global cache clear setting to 10 hours to stop this happening periodically? that sound ok? - Unfortunately I am not a developer of the WP Rocket  or woocommerce

This could also be a server side problem. This happens very often with Cloudflare. - https://stackoverflow.com/questions/65833337/use-cloudflare-provided-country-in-place-of-wordpress-internal-country-for-prici

Quote from Off The Wall on April 15, 2021, 12:09

ok thanks for your help!

Quote from Pablo Borysenco on April 16, 2021, 11:18

Hello

Welcome;)