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Plugin Don't work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Adam(@adam-11)
3 Posts
Customers
November 24, 2021, 00:24

Hi there,

We have bought your premium plugin and it don't work at all. Please fix the issue it provide a full refund. We have followed all the instructions but nothing works.

 

Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
19,703 Posts
November 24, 2021, 10:28

Hello

Please  drop  me  FTP+wp-admin access - https://share.stackovergo.com/image/i20210618130558.png ->  https://share.stackovergo.com/image/i20210618130637.png - I will  check  it

#2
Adam(@adam-11)
3 PostsTopic Author
Customers
November 24, 2021, 12:59

Hi there,

Please see the private data section.

Regards,

Adam

#3
Pablo Borysenco(@pavlo_borysenco)
19,703 Posts
November 24, 2021, 13:48

Hello

It looks like you haven't read the documentation.

Please try to watch the video - https://wp-currency.com/video#video_1

You have not set up rates - https://c2n.me/4e6zNim.png

My  test  - https://c2n.me/4e6Aen2 - everything works perfectly!

#4
Adam(@adam-11)
3 PostsTopic Author
Customers
November 24, 2021, 18:27

Hi there,

We have tried getting it to work but still no luck. On our website, you will see the pricing section where the prices our we want customers to click their currency and all the pricing changes but still nothing.

Please can you advise us?

 

Thanks,
Adam

#5
Pablo Borysenco(@pavlo_borysenco)
19,703 Posts
November 25, 2021, 10:55

Hello Adam

We have tried getting it to work but still no luck - What did you do to convert prices?  I don't see you using a shortcode [wpcs_price] to display prices in a table. This is a must for price conversion

Please  try  to watch  a video -  https://wp-currency.com/video#video_1 - This is super important!

#6
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