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plugin doesnt work on mobile devices

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
digitalbug(@digitalbug)
17 Posts
Customers
February 8, 2023, 15:34

Hello we really like the plugin but it shows white screen on mobile device. Do you know what is causing the problem? Check on mobile website https://severan.eu/shop/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 9, 2023, 10:33

Hello

It's a theme style conflict - https://c2n.me/4hN7QQJ

add CSS:

body .woof_show_filter_for_mobile.woof {

opacity: 1;

}

.woof h4 {

color: #999492;

}

.widget .woof ul li{

color: #999492;

}

body .woof label{

color: #999492;

}

#2
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
February 9, 2023, 12:05

Hello, thank you so much for your help, now its looking better there are just few issues.

#1 closing button is under header maybe move whole filter element down

#2 plus buttons to open accordeon with more categories are not visible

#3 breadcrumbs home menu is visible inside of filter

link is: https://severan.eu/shop/

 

 

#3
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
February 9, 2023, 12:06

its still just mobile devices issue

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 9, 2023, 17:40

add CSS

.woof_show_filter_for_mobile.woof {

margin-top: 30px;

}

body .page-header {

z-index: auto;

}

.woof h4 a{

color: #999492;

}

#5
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
February 10, 2023, 13:05

Hello, thank you so much now it looks good. One last question, how can we set settings for our website https://severan.eu/shop/ to look like on our friends website kellysbarber.sk here is link to compare filters. We like on his website its in one line and with nice icon and sticky. Here is link :  https://we.tl/t-pvzIIz2p1r to see differences.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 13, 2023, 12:25

Hello

In this case, you should hire a developer to implement a custom template

#7
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
February 22, 2023, 13:04

Hello we are ok with the design but plugin again stopped working on mobile. We can not see our filter button. Do you know why is that?

#8
digitalbug(@digitalbug)
17 PostsTopic Author
Customers
February 22, 2023, 13:50

It started working again.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 23, 2023, 12:38

Hello

It looks like a caching issue

Find in the caching plugin settings something like:"use separate cache for mobile devices" - Please  activate  it

#10