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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

I have created a custom post type with custom taxonomies using Pods plugin. Using this filter plugin, the visitor can filter these custom posts by their taxonomies.

Everything was working fine until I noticed that the filter doesn't find any pods posts any more, it always returns 'no search results found.' or this error:

WP_Error Object ( [errors] => Array ( [invalid_taxonomy] => Array ( [0] => فئة غير صالحة. ) ) [error_data] => Array ( ) [additional_data:protected] => Array ( ) )

After investigating for a while, I found out that apparently there is a conflict with Contact Form 7 versions  5.5.5 and higher.

I think the issue is related to the change here.

There aren't any errors in the error log.

I've recreated this issue using my test website. If you filter for 'action' genre then it won't found any books, even though I have one.

Hello

Please  paste  wp-admin+FTP access to your test site - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

I will check it

done, please check it.

Hello

OK! Give the path to the site folder (just in case)

Updated it with the path

Hello

Looks like it's a display template issue.

I changed the template now everything works correctly - http://wppress.rf.gd/site/book-filter

What exactly do you mean by display template issue?

Could you tell me the steps to solve this problem, please?  So I can implement in my live website.

I like the results to be in a different page as it used to be, not in the same.

Hello

Ok!  the result may be on another page, it doesn't matter

What is your setting for this field? - https://share.pluginus.net/image/i20221108084919.png

In the shortcode settings, I left it empty, so it takes the default, which is just the home URL of the website.

Hello

which is just the home URL of the website. - This cannot be a URL. This should be the name of the template:  search, content, archive, self and ect...  try inserting these templates(one by one) and do tests

same issue it still shows no results found when I set it to 'search'

and the other options redirect to posts archive page. I don't want posts but my custom post type books.

now it doesn't work even when I disable the plugin Contact form 7. so probably it was never a plugin conflict. Something is wrong with the filter.

Hello

 Something is wrong with the filter. - Please  read my  message - https://share.pluginus.net/image/i20221110084451.png   - To test  you can try another  theme

 

the link you just sent does not open.

I've tried different themes but same issue.

Hello

Please  do a test

I don't understand, what do you mean by do a test? can you please resend the link of the image because the one you sent does not open.

Hello

Do a filter test -  http://wppress.rf.gd/site/book-filter   - Now filtering works on another page and your theme template is used

OK!  My  test - https://c2n.me/4h81oPx

thanks a lot. It's working now again.

hello

Great!  Welcome;)