Payment issue with PayPal
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from jotten on June 14, 2021, 09:15Hey there,
We’re running into an issue regarding checkout/payment via PayPal.
For example, on the cart page the customer will see the prices in USD (see: https://ibb.co/Bwrk5KF) but when you’d checkout via PayPal it charges the price in Euro (default price), see: https://ibb.co/fG1NLmMEarlier we used the Booster plug-in but we can’t use that anymore due to a compatibility issue with the reward program.
Settings:
https://ibb.co/3FZ5TJg
https://ibb.co/XyRw1Jk
https://ibb.co/y5wMgkX
https://ibb.co/JtCR5mF
https://ibb.co/VH0F9FP
https://ibb.co/N6cB2m0
https://ibb.co/KFpVh4qWith the default PayPal payment method.
Is this something you could look into?
With kind regards.
Hey there,
We’re running into an issue regarding checkout/payment via PayPal.
For example, on the cart page the customer will see the prices in USD (see: https://ibb.co/Bwrk5KF) but when you’d checkout via PayPal it charges the price in Euro (default price), see: https://ibb.co/fG1NLmM
Earlier we used the Booster plug-in but we can’t use that anymore due to a compatibility issue with the reward program.
Settings:
https://ibb.co/3FZ5TJg
https://ibb.co/XyRw1Jk
https://ibb.co/y5wMgkX
https://ibb.co/JtCR5mF
https://ibb.co/VH0F9FP
https://ibb.co/N6cB2m0
https://ibb.co/KFpVh4q
With the default PayPal payment method.
Is this something you could look into?
With kind regards.
Quote from Pablo Borysenco on June 14, 2021, 10:45Hello
Please check option - https://share.pluginus.net/image/i20210614114509.png
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Hello
Please check option - https://share.pluginus.net/image/i20210614114509.png
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Quote from jotten on June 14, 2021, 11:12Hey Pablo,
Same results.
With kind regards.
Hey Pablo,
Same results.
With kind regards.
Quote from Pablo Borysenco on June 14, 2021, 11:50Please drop me wp-admin access I will check it - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png
Please drop me wp-admin access I will check it - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png
Quote from jotten on June 15, 2021, 09:50Hey Pablo,
Found the issue, it was the 'Multicurrency (Currency Switcher) Module Options' Booster module which we used before and was still active.
We're now running into an issue with YITH WooCommerce Points and Rewards. Since they say they're compatible with your plugin I might aswell drop the info here.
See tickets: https://yithemes.com/my-account/support/ticket/198134/ and https://yithemes.com/my-account/support/ticket/199384/If this is out off your support scope, no hard feelings :)
With kind regards.
Hey Pablo,
Found the issue, it was the 'Multicurrency (Currency Switcher) Module Options' Booster module which we used before and was still active.
We're now running into an issue with YITH WooCommerce Points and Rewards. Since they say they're compatible with your plugin I might aswell drop the info here.
See tickets: https://yithemes.com/my-account/support/ticket/198134/ and https://yithemes.com/my-account/support/ticket/199384/
If this is out off your support scope, no hard feelings :)
With kind regards.
Quote from Pablo Borysenco on June 15, 2021, 10:34Hello
Unfortunately, I cannot see the content on these links.
Read this please - https://currency-switcher.com/woocs-labs/ ( https://currency-switcher.com/yith-woocommerce-points-and-rewards/ )
Hello
Unfortunately, I cannot see the content on these links.
Read this please - https://currency-switcher.com/woocs-labs/ ( https://currency-switcher.com/yith-woocommerce-points-and-rewards/ )
Quote from jotten on June 15, 2021, 12:08Hey there,
I've added the snippets a noted on https://currency-switcher.com/yith-woocommerce-points-and-rewards/ but that doesn't seem to do anything.
The amount for 10% discount should be 1000 points. However when you'd switch to a different currency than Euro/€ the amount of the points switch to 10.
See:https://ibb.co/jJmNrhC
https://ibb.co/Czzf52j
Hey there,
I've added the snippets a noted on https://currency-switcher.com/yith-woocommerce-points-and-rewards/ but that doesn't seem to do anything.
The amount for 10% discount should be 1000 points. However when you'd switch to a different currency than Euro/€ the amount of the points switch to 10.
See:
Quote from jotten on June 15, 2021, 12:32Nevermind, fixed the issue :) ticket can be closed.
Thanks for your time though!
Nevermind, fixed the issue :) ticket can be closed.
Thanks for your time though!
Quote from Pablo Borysenco on June 16, 2021, 10:06Hello
Ok! Great
Welcome;)
Hello
Ok! Great
Welcome;)