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Payment issue with PayPal

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hey there,

We’re running into an issue regarding checkout/payment via PayPal.
For example, on the cart page the customer will see the prices in USD (see: https://ibb.co/Bwrk5KF) but when you’d checkout via PayPal it charges the price in Euro (default price), see: https://ibb.co/fG1NLmM

Earlier we used the Booster plug-in but we can’t use that anymore due to a compatibility issue with the reward program.

Settings:

https://ibb.co/3FZ5TJg
https://ibb.co/XyRw1Jk
https://ibb.co/y5wMgkX
https://ibb.co/JtCR5mF
https://ibb.co/VH0F9FP
https://ibb.co/N6cB2m0
https://ibb.co/KFpVh4q

With the default PayPal payment method.

Is this something you could look into?

With kind regards.

Hello

Please  check  option - https://share.pluginus.net/image/i20210614114509.png

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Hey Pablo,

Same results.

With kind regards.

Please  drop  me  wp-admin access  I will  check  it - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

Done

Hey Pablo,

Found the issue, it was the 'Multicurrency (Currency Switcher) Module Options' Booster module which we used before and was still active.
We're now running into an issue with YITH WooCommerce Points and Rewards. Since they say they're compatible with your plugin I might aswell drop the info here.
See tickets: https://yithemes.com/my-account/support/ticket/198134/ and https://yithemes.com/my-account/support/ticket/199384/

If this is out off your support scope, no hard feelings :)

With kind regards.

Hello

Unfortunately, I cannot see the content on these links.

Read  this  please - https://currency-switcher.com/woocs-labs/  ( https://currency-switcher.com/yith-woocommerce-points-and-rewards/ )

Hey there,

I've added the snippets a noted on https://currency-switcher.com/yith-woocommerce-points-and-rewards/ but that doesn't seem to do anything.

The amount for 10% discount should be 1000 points. However when you'd switch to a different currency than Euro/€ the amount of the points switch to 10.
See:

https://ibb.co/jJmNrhC
https://ibb.co/Czzf52j

Nevermind, fixed the issue :) ticket can be closed.

Thanks for your time though!

Hello

Ok!  Great

Welcome;)