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Page goes blank after I select currency

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Ronelle(@ronelle)
5 Posts
Customers
March 12, 2025, 11:13

Hi there,
I am having an issue on a site I am developing for a client: https://garethf27.sg-host.com/
When I select a currency, the page goes blank.
If I disable"No GET data in link" in the options of the plugin the currency switcher works BUT if I then make any updates in the backend of WordPress (for example, to a product or the css), the page goes blank!
Please help!
Thank you so much,
Ronelle

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 12, 2025, 12:03

Hello Ronelle

What plugin version number are you using?

#2
Ronelle(@ronelle)
5 PostsTopic Author
Customers
March 12, 2025, 12:07

Hi Pablo.

I am using Version 1.4.2.3

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 12, 2025, 13:09

Hello

Very strange problem, looks like a conflict with third-party functionality

I also see that the links for switching currencies are not formed correctly.

Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it

 

 

#4
Ronelle(@ronelle)
5 PostsTopic Author
Customers
March 12, 2025, 13:28

Thank you so much, Pablo.

I have provided you with wp admin and FTP access as requested.

#5
Ronelle(@ronelle)
5 PostsTopic Author
Customers
March 13, 2025, 13:18

Hi Pablo,

Hope you are well.

I just wanted to check and make sure that you received the access details and that they are working correctly?

Looking forward to your feedback.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 13, 2025, 13:46

Hello Ronelle

PleaseĀ  do a test

I installed 2 plugins that help in determining the causes of errors( query monitor, error log monitor ) - you can remove them if you do not need it

#7
Ronelle(@ronelle)
5 PostsTopic Author
Customers
March 13, 2025, 14:12

Pablo!

You are a wizard!!

Thank you so much! Thank you for your efficient service, your professionalism and most of all for fixing theproblem. This is truly the best service I have ever received from a plug-in developer.

May I ask what the problem was?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 14, 2025, 15:49

Hello

Great! Welcome;)

Yes, the problem was very strange, I think it is connected with the settings of your server or PHP version, because I saw such behavior only on your site. The reason is simply an empty line in our file, I deleted it and everything works correctly

#9