Page doesn't load properly when switching to any currency other than USD
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
I am using CheckoutWC plugin, When I use the default USD, everything works fine, but when I switch to any other currency, my page loads abnormally. The strange thing is that after I log in to the account, these pages can be loaded after multiple refreshes. Then, when I add the product to the cart using any currency other than USD, the side cart shows a blank. Can you please check the site for me, it is https://staging624135622.wpcomstaging.com/
Here are some screenshots of the issue for your reference:
Thank you in advance.
Regards,
Esther
Hello Esther
What plugin version number are you using?
Try to install this plugin - https://wordpress.org/plugins/query-monitor/ - to check if there are any errors
Hi Pablo,
Themes, wordpress, woocommerce, WOOCS - WooCommerce Currency Switcher (v 2.3.9.2) and CheckoutWC are the latest versions. I have also checked for plugin conflicts. The issue occurs when both WOOCS and CheckoutWC are enabled at the same time.But there is no exception when I use the checkoutWC plugin alone.
Regards,
Esther
Hello Esther
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello Pablo, I updated the plugin to 2.4.0, but the problem still exists. I also filled in the license and login credentials, please check, thank you.
Hello
Please clear all cache and Ctrl+F5 - and do a test
I checked your site. Now I don't see the error
Hi,
Please do not access the front-end page while logging in to the account I provided. This issue must occur if you are not logged in.
OK! Please add FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hi, we use wordpress.com hosting and only have access to sftp. I have updated the information.
Hello
Unfortunately sftp access is not working - Access denied
But I found a reason:
Fatal error: Uncaught DivisionByZeroError: Division by zero in /srv/htdocs/wp-content/plugins/checkout-for-woocommerce/includes/Features/SideCart.php:537
Try in file - wp-content/plugins/checkout-for-woocommerce/includes/Features/SideCart.php - add code - https://clip2net.com/s/4iKiWVQ
if ( ! empty( $threshold ) && is_numeric( $threshold ) && $threshold != 0 ) {
and do a test
Hi,
The issue has indeed disappeared after following your guidance for changes, in view of the plugin's update, I will contact the author of checkoutWC plugin for further examination and changes.Thanks a lot for your help :)
Hello
Great! Welcome;)