Support Forum

SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Other Currencies are showing zero …

You need to log-in to create request (topic) to the support

Other Currencies are showing zero value on the website.

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

sammyericsson(@sammyericsson)

11 Posts

Customers

September 12, 2022, 22:08

Please help !

I noticed that I can use the first three currencies and they work fine but since I upgraded the plugin to paid version, the rest of the currencies I have added is showing"0" on the store.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 13, 2022, 10:04

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Check rates

sammyericsson(@sammyericsson)

11 PostsTopic Author

Customers

September 13, 2022, 23:10

Done

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 14, 2022, 09:50

Hello

Please add a link to your site

sammyericsson(@sammyericsson)

11 PostsTopic Author

Customers

September 14, 2022, 11:11

http://www.otsenoire.com

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 14, 2022, 11:27

Please check your access - https://share.pluginus.net/image/i20220914092647.png

sammyericsson(@sammyericsson)

11 PostsTopic Author

Customers

September 14, 2022, 13:29

Okay, updated the access.

Please try again

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 15, 2022, 10:09

Hello

https://c2n.me/4gDkZji.png - Your rates are 0. It seems that the current aggregator does not have data for these currencies. Try another aggregator

sammyericsson(@sammyericsson)

11 PostsTopic Author

Customers

September 15, 2022, 10:12

I have tried other aggregrators but it still didn't work

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

September 15, 2022, 12:31

Have you tried API aggregators?

If this does not work, you can provide us with an aggregator where there is data about your currency and we will add it in the next version of the plugin

sammyericsson(@sammyericsson)

11 PostsTopic Author

Customers

September 15, 2022, 12:46

I don't know how to add the API Aggregator, you can help me out with that or show me how it's done. Thank you

sammyericsson(@sammyericsson)

11 PostsTopic Author

Customers

September 15, 2022, 13:45

Are you there?

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts