PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Order e-mail has the wrong prices

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi, we are planning to buy the full version of the FOX - Currency Switcher Professiona plugin. I found a problem in testing:

The system woocommerce has the correct prices in euros, but the order e-mail has the wrong prices. We use Kadence WooCommerce Email Designer.

E-shop (correct):

440 CZK = 19,3 Eur

60 CZK = 2,61 Eur

E-mail order

18,81 Eur

2,16 Eur

Thank you for your help

 

Hello

Please read  this - https://currency-switcher.com/woocs-labs

 

I discovered the calculation error.

The problem is that it adds VAT to the price without VAT, but without decimal places.

Correct Woocommerce order:

15.81 € without VAT + 3.32 € VAT = 19.3 € with VAT

E-mail order

15.81 € without VAT + 3.32 € VAT = 18.81 € bad in e-mail missing 0.32 €

Hello

Ok! You can  add wp-admin+ftp access  to your test site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png

And I'll add it to the adaptation queue

I think I found a bug, I will test and see.

Thank you for your help

Great! Welcome;)