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Not showing the selected currency on checkout page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
fybelle(@fybelle)
5 Posts
Customers
April 13, 2023, 00:02

The currency on the checkout page (in the order summary), keeps showing the original currency (USD). I can see that it shows the currency selected for 1 second https://ibb.co/gwKG44Q , and it constantly changed back to USD https://ibb.co/QX3fd9v . Not sure what happened at the back, but please help!

Website URL: https://fybelle.com/product/fybelle-ice-ipl-hair-removal-handset/

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2023, 10:15

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

What plugin version number are you using?

#2
fybelle(@fybelle)
5 PostsTopic Author
Customers
April 13, 2023, 11:08

Hi Pablo,

I have pasted the license key in the provided column.

From what I can see on my WooCommerce Dashboard, it says

FOX - Currency Switcher Professional for WooCommerce v.2.4.0 

Actualized for WooCommerce v.7.5.x

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2023, 11:52

hello

Have you customized the plugin code?

Please  drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#4
fybelle(@fybelle)
5 PostsTopic Author
Customers
April 13, 2023, 22:45

Hi,

 

No, I did not customize anything in the plugin code.

I've added the account access in the provided box.

 

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2023, 09:50

Hello

Please  do a  test

It looks like the problem was in the wrong setting- https://share.pluginus.net/image/i20230414105015.png

#6
fybelle(@fybelle)
5 PostsTopic Author
Customers
April 16, 2023, 04:42

Hi Pablo,

The problem is now fixed. Thank you so much for the help. So what was the issue? I remember that I did not include the check out page in the section that you screenshot.

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2023, 09:32

hello

Yes, but you have included a home page (clean site address). And the ajax request in the checkout seems to be using this page

#8
fybelle(@fybelle)
5 PostsTopic Author
Customers
April 17, 2023, 22:13

I see, thanks for solving the issue, Pablo. Really appreciate it.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 18, 2023, 10:19

Welcome;)

#10