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Not convert payment fees

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
lopatkafilip(@lopatkafilip)
13 Posts
Customers
November 30, 2021, 15:26

Hello!

I use plugin Woocommerce Conditional Payments and when i set payment fee in EUR (for example 3,00€) and i change currency to CZK, than fee does not convert to CZK (it is still 3,00CZK).

So, is there a way to use both plugins?

Thanks for your work!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 1, 2021, 11:36

Hello

Please  read  this - https://currency-switcher.com/woocs-labs

#2
lopatkafilip(@lopatkafilip)
13 PostsTopic Author
Customers
December 1, 2021, 13:25

So, in private data section i send you FTP and wp-admin data.

We need your plugin and Conditional Payments for WooCommerce Pro plugin to be compatible.

If you need something else, we are available to provide what is needed.

Thank you!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 2, 2021, 11:37

Hello

Did you give me access to a test (non-live) site?

#4
lopatkafilip(@lopatkafilip)
13 PostsTopic Author
Customers
December 2, 2021, 14:53

The site is not live yet, it is still in development mode

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 3, 2021, 12:08

Hello

OK ! Great!

I added this plugin to the adaptation queue

 

#6
lopatkafilip(@lopatkafilip)
13 PostsTopic Author
Customers
December 3, 2021, 12:16

OK, thank you. How long will it take?

And did you make any changes to my site?

 

Last edited on December 3, 2021, 12:19 by lopatkafilip · #7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 3, 2021, 12:56

How long will it take? - It is very difficult to plan even approximately. Because we do not know the code of the third-party plugin and what is the reason for the incompatibility. You are seventh in line. It can take up to three weeks

And did you make any changes to my site? - No! We'll do it as soon as it's your turn

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 10, 2021, 18:30

Hello

I checked private data and it is empty

It looks like you deleted your access.

In this case, we cannot do the adaptation, I remove the plugin from the queue.

#9