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Not consistent when storing exchange rates

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there seems to be a glitch ,sometimes, the  multi-currency converter doesnt store the exchange rate with the orders.  Due to this my reports are sometimes not accurate. I have disabled my customers from checking out in USD until this can be corrected. Its confusing some customers to be allowed to browse the site in USD but have to check out in AUD.

If the glitch can be fixed I feel I would convert a lot more US customers and not have them leave the cart.

Hi, is someone available to respond? Im hoping to have the glitch resolved asap

Hello

Read  this please - https://currency-switcher.com/adapt-woocommerce-reports-date-currency-switcher/

Sometimes, meta"_woocs_order_rate" is not saved against the order. This issue seems inconsistent and not dependent on the order currency. Usually the meta is present, sometimes it's not.

 

Please advise

Hello

Check maybe it depends on the payment system.

Perhaps a third-party payment system does not use standard hooks