
kristen@kristenlonie.com(@kristen-kristenlonie-com)
3 Posts
Customers
Quote from kristen@kristenlonie.com on May 22, 2020, 14:15
Hi there seems to be a glitch ,sometimes, the multi-currency converter doesnt store the exchange rate with the orders. Due to this my reports are sometimes not accurate. I have disabled my customers from checking out in USD until this can be corrected. Its confusing some customers to be allowed to browse the site in USD but have to check out in AUD.
If the glitch can be fixed I feel I would convert a lot more US customers and not have them leave the cart.
Hi there seems to be a glitch ,sometimes, the multi-currency converter doesnt store the exchange rate with the orders. Due to this my reports are sometimes not accurate. I have disabled my customers from checking out in USD until this can be corrected. Its confusing some customers to be allowed to browse the site in USD but have to check out in AUD.
If the glitch can be fixed I feel I would convert a lot more US customers and not have them leave the cart.

kristen@kristenlonie.com(@kristen-kristenlonie-com)
3 PostsTopic Author
Customers
Quote from kristen@kristenlonie.com on May 25, 2020, 09:18
Hi, is someone available to respond? Im hoping to have the glitch resolved asap
Hi, is someone available to respond? Im hoping to have the glitch resolved asap

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on May 25, 2020, 11:23
Hello
Read this please - https://currency-switcher.com/adapt-woocommerce-reports-date-currency-switcher/
Hello
Read this please - https://currency-switcher.com/adapt-woocommerce-reports-date-currency-switcher/

kristen@kristenlonie.com(@kristen-kristenlonie-com)
3 PostsTopic Author
Customers
Quote from kristen@kristenlonie.com on May 25, 2020, 14:17
Sometimes, meta "_woocs_order_rate" is not saved against the order. This issue seems inconsistent and not dependent on the order currency. Usually the meta is present, sometimes it's not.
Please advise
Sometimes, meta"_woocs_order_rate" is not saved against the order. This issue seems inconsistent and not dependent on the order currency. Usually the meta is present, sometimes it's not.
Please advise

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on May 26, 2020, 11:50
Hello
Check maybe it depends on the payment system.
Perhaps a third-party payment system does not use standard hooks
Hello
Check maybe it depends on the payment system.
Perhaps a third-party payment system does not use standard hooks