Not compatible with Dokan multi-vendor plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
Hope you are doing well. We are using Dokan multi-vendor plugin and this currency switcher on our website with Is Multiple Allowed setting on. But no matter what currency is currently selected, Dokan dashboard shows the same price value with the currency currency symbol instead of the converted value for that currency. It doesn’t work on Products, Orders or even Withdrawal tab which is a major issue. Can you please tell me if you have a compatibility fix for this issue on this free plugin or the pro version? If the pro version has the fix, we are willing to purchase the pro version.
Let me know what you think.
Thank you.
Hello
Should work, but maybe they are did updates, I can suggest you create stage site by https://wordpress.org/plugins/duplicator/ and share wp-admin+ftp access in the private area of this ticket to that stage site, I will look into and will make tests
Welcome!
Hi,
I have created the Staging site and FTP. How do I share the access securely without the info being publicly shared in this forum?
Looking forward to your reply.
Thank you.
I have added the staging wp admin and ftp information in the Private Data area. Please check and let me know what you think.
Thank you.
Hello
Check please ftp, maybe its need ssh key:
Status: Server refused our key
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server
The server is configured to authenticate using an SSH key rather than a password, sure better use not production server in such case. What I can suggest, make by duplicator zip of your site (wp-admin access works fine) and place on one of my test account to make investigation there ...
It needs a password. I created the FTP from cPanel. Please try to use Filezilla.
Hello
Sure, we used filezilla, ok, no problem I will install duplicator
So, I did tests, disabled all plugins exep nessesary, and dockan not see currency symbol, but amount is right https://clip2net.com/s/4nsy4aD , I did order by GBP. I will look into it within the framework of the program https://currency-switcher.com/woocs-labs and when it will be resolved I will write you here
Hi,
The amount is the exact amount ordered using the currency. But the currency symbol for the order is wrong. It always displays the current selected currency with the same order value no matter which currency is selected. So, the Withdrawal tab calculation is also wrong.
Let's say, someone purchased a product of 40 euro and another product of 30 GBP.
Then if the vendor goes to their Orders tab and have euro selected, they see orders of 40 euro and 30 euro which is wrong becuase GBP and euro has different exchange rate. Also, their withdrawal tab available earnings shows 70 euros if Euro is selected. But if GBP is selected, it still shows 70 GBP. So, the currency conversion is not working in both the Orders, Withdrawal and any other pages in Dokan Dashboard.
Let me know when you have an update.
Thank you.
Hi, any update on this case?
Hello
Task is ijn the order, I hink this week will be results
Read please: https://currency-switcher.com/woocs-labs