Not compatible when converting currency
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, I have this problem on a website that I administer. Until now, everything was fine, but for some time the plugin incorrectly converts product prices from PLN to Euro, but for customers from a special partner group (b2b). Prices in the base currency (PLN) for these users are displayed correctly. Discounts also apply correctly. Here's a screenshot.
However, when the same logged-in b2b partner user changes the currency to euro, prices appear in the basket out of nowhere - SCREEN. First, the correct discount is calculated and the price is ok (marked in green), but in the summary, the price charged and the price to pay are completely different and I don't know where it comes from.
It has been suggested to me that the problem is a conflict with a third party plugin. It seems that the WOOCS - WooCommerce Currency Switcher on this page works with WooCommerce Flexible Pricing and with the Groups plugin. Can I ask for integration or help in solving the problem. Thank you.
hello
Yes! Please read this - https://currency-switcher.com/woocs-labs
You can add wp-admin + FTP access to your test site - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
And I'll add it to the adaptation queue
Is providing private data to the website necessary for the integration process? Also, how long will the whole process take?
Hello
Yes, access to the test site is needed for adaptation
I can't tell the time, it's very hard to plan the time for third party code.
now the approximate waiting time in line is three weeks
Hello,
I see. I still have a question about this test page, because I admit that I do not understand it very well. I need access details for the affected website, or should I create a new installation for testing? Sorry, but it's not clear to me :)
If the site is live and your customers use it, of course it is better to make a test site (clone). This is very useful not only in the case of adaptation, but also for testing updates for possible errors.
Good tool for clone - https://wordpress.org/plugins/duplicator/