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No "Proceed to checkout" button when currency other than Basic

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
insipro(@insipro)
5 Posts
Customers
December 27, 2021, 17:42

Hi,

The"Proceed to checkout" button is not displayed on the cart page if the product was added to the cart in a currency other than Basic.

The Basic is PLN:

 

https://images86.fotosik.pl/940/0594f14f564f9c70.jpg

 

Added as second currency in EUR:

https://images86.fotosik.pl/940/150112cd09327616.jpg

 

Any suggestion please..

Last edited on December 27, 2021, 17:49 by insipro · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 28, 2021, 10:54

Hello

Please  drop  me  screenshots  of the plugin  settings

#2
insipro(@insipro)
5 PostsTopic Author
Customers
December 28, 2021, 11:24

Hello.

added to Private data.

If something else is needed, please let me know

Thanks

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 28, 2021, 12:14

Please  disable  payments rules  and  do a  test

#4
insipro(@insipro)
5 PostsTopic Author
Customers
December 28, 2021, 12:24

Unfortunately, it didn't help.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 28, 2021, 12:40

Please drop  me  wp-admin  access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#6
insipro(@insipro)
5 PostsTopic Author
Customers
December 28, 2021, 12:51

OK, I have already added, please check if the access works

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 28, 2021, 13:12

It looks like the current payment system does not support other currencies. And it causes an error - https://c2n.me/4etsDdT.png

My  test - https://c2n.me/4etsHYd

#8
insipro(@insipro)
5 PostsTopic Author
Customers
December 28, 2021, 14:05

OK, I guess it's all clear now. I made a few attempts with payment setup and it looks like Paynow and PayU payments have a problem with non-native currency.

I will contact payment providers to find a solution.

Thank you for your help.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 29, 2021, 10:22

Hello

Welcome;)

#10