Quote from Alex Dovlatov on May 12, 2026, 11:47

Hello Chris

The change is saved correctly, BEAR writes to the standard WooCommerce product description field and you confirmed it is there when you open each product. This is an Elementor display issue, not a BEAR issue.

Elementor Pro builds its own cached page templates and sometimes the product page layout does not pull from the live WooCommerce description field, or the old version is cached at the Elementor level rather than the site cache level.

Please try the following:

Go to Elementor > Tools and click Regenerate CSS & Data (or Regenerate Files). This clears Elementor's own internal cache which is separate from your site cache.

After that, check one of the product pages again. If the updated description still does not show, open that product in the Elementor editor and check whether the description widget on the template is actually pulling from the WooCommerce Description field, or whether someone has typed the text directly as static content inside the Elementor block. If it is static text, Elementor will never reflect changes made through WooCommerce or BEAR.

Also, could you clarify which cache exactly you cleared? Elementor Pro has its own internal cache that is separate from any caching plugin you may have on your site. Clearing the cache through WP Rocket, LiteSpeed, or any other caching plugin will not clear Elementor's internal cache. To do that you need to go to Elementor > Tools and use the Regenerate CSS & Data option there.

Let me know what you find.

p.s. If you are still stuck after trying the above, feel free to add a temporary WordPress admin login to the private data area of this ticket and I will take a look directly. If this is a live production site please make a backup first, or better yet create a clone using the Duplicator plugin and share access to the clone instead.

Quote from chrisgeist on May 13, 2026, 11:20

hi alex

thanks a lot for the help, yes i already cleared the elementor pro cache as well, didnt help. if i ask chatgpt it says that the data is stored in another table if you use elementor pro. would be great to implement that feature/table so you can also edit products which are built with elementor. you can login: https://paragliding-academy.com/wp-admin/

[removed]

thanks,

chris

Quote from Alex Dovlatov on May 14, 2026, 11:02

Hello Chris

I did test and all is works, here is video: https://share.pluginus.net/video/v20260514120144.mp4 ('test here' was then removed, do not worry)

If I misunderstood you please create video of what you do and where is fail

Also, change the password please of the account you provided, as you published it here on publick forum, use only private data of this ticket

Also share please actual purchase code in the private area of this ticket

https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png

Quote from chrisgeist on May 15, 2026, 09:23

hi alex

thanks a lot for testing. yes this product works because it was not build with elementor. the courses like this one: https://paragliding-academy.com/produkt/gleitschirm-grundkurs-gk14-03-10-2026-07-10-2026/

are build with elementor and they dont change. chatgpt says that elementor safes the date in a different table: _postmeta → _elementor_data

and it should be possible to change these field with bulk editor too, no?

thanks a lot for the help,

chris