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NEW BUG switching radio options (filter menu dissapears)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

After the last update we have this problem.

when you switch between to categories, the filter dissapears.

see pictures in cronological steps:

https://clip2net.com/s/4cCmAd5

https://clip2net.com/s/4cCmHQO

https://clip2net.com/s/4cCnd92

https://clip2net.com/s/4cCnoxr

https://clip2net.com/s/4cCnzdY

I will let the link in private area to test. This bug happen for any radio button filter option (not only for categories but also for attributes options)

I also put in the private area the admin access info

Hello

Please  add  widget  to  shop  page -

 

Thos is a BUG not a wrong woof setup.

I think you misunderstood that it this setup worked in last woof version. Nothing changed here.

we cant't add the default woof widget in the shop page..

it is a custom setup based on your advice in other topics because we have different filters sets for different main categories. So there are html widgets with custom code with widget logic.

see picture

https://clip2net.com/s/4cCDlOi

Please see the private link and access the admin to see that it is not a normal behavior

 

 

 

 

 

Hello

to display the result, the filter uses the shop template. To change  this  behavior:

Please  check  in Advanced->Options -  https://share.pluginus.net/image/i20210708122849.png

 

first of all, my price slider has disappeared in the new version of the woof plugin (nothings changed on my settings after upgrade)

so this is the link to test fast

Mese – Add2

So I have set the DISABLE WOOF INFLUENCE to YES as you said

Second, here is the behaviour for swiching categories. See the cronological pictures

https://clip2net.com/s/4cDk0mD

https://clip2net.com/s/4cDkcor

https://clip2net.com/s/4cDknPJ

https://clip2net.com/s/4cDkwDg

So this DISABLE WOOF INFLUENCE setting does no help me. So I switched back to NO.


I don`t know how to explain but your new version of plugin has changed something major that gives me that weird behaviors. So in order o demonstrate to you the old vs new version of your plugin, I have cloned my database and inserted at my old domain where I have the old version of your plugin. I have printscreened the same steps in 2 windows  for the old version and new version of your plugin to see that it is not my setup that has mess my website.

So

the old version of woof plugin installed ( link here https://novelnorth.ro/product-category/mobilier/mese/)

the new version of woof plugin installed ( link here https://add2.ro/product-category/mobilier/mese/)

same database, same settings in woof settings

in both domains DISABLE WOOF INFLUENCE to NO because that was the working setting in the old version.

so now I will put pictures that contains in the same time 2 windows (old woof version left/new woof version right)

https://clip2net.com/s/4cDnvd4

https://clip2net.com/s/4cDmZzY

https://clip2net.com/s/4cDne0o

In my bouth domains(the same cloned database and website) you have the same access user and password in private area.

Please test yourself and halp me solve this major problem. All was ok until last upgrade.

Thank you!

Hello

Ok! Can I disable plugins\theme  to  test?

Sure! Do what you think you should do!

Hello

Please  add FTP  access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

Done.

You have FTP access info in private area.

Thank you

I did. Still not working. See this link with first selected category

Products – Add2

if you click on the second category it doesn`t switch the category. the filter panel dissappears

On the old website where i have a database clone and the previous version of woof it works.

Products – Add2 (novelnorth.ro)

 

Hello

Please  do a test

Yes it works :)

Thank you.

It was some code related problem (I saw it was solved via ftp)? Will I have the same problems in the next woof versions?

Hello

It was some code related problem - Yes

 Will I have the same problems in the next woof versions? - This will be fixed in the new version of the plugin.

Perfect, Thank you

Welcome;)