NEW BUG switching radio options (filter menu dissapears)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from gabriel.pribeagu on July 7, 2021, 10:57Hello,
After the last update we have this problem.
when you switch between to categories, the filter dissapears.
see pictures in cronological steps:
https://clip2net.com/s/4cCmAd5
https://clip2net.com/s/4cCmHQO
https://clip2net.com/s/4cCnd92
https://clip2net.com/s/4cCnoxr
https://clip2net.com/s/4cCnzdY
I will let the link in private area to test. This bug happen for any radio button filter option (not only for categories but also for attributes options)
Hello,
After the last update we have this problem.
when you switch between to categories, the filter dissapears.
see pictures in cronological steps:
https://clip2net.com/s/4cCmAd5
https://clip2net.com/s/4cCmHQO
https://clip2net.com/s/4cCnd92
https://clip2net.com/s/4cCnoxr
https://clip2net.com/s/4cCnzdY
I will let the link in private area to test. This bug happen for any radio button filter option (not only for categories but also for attributes options)
Quote from gabriel.pribeagu on July 7, 2021, 10:59I also put in the private area the admin access info
I also put in the private area the admin access info
Quote from Pablo Borysenco on July 7, 2021, 13:22Hello
Please add widget to shop page -
Hello
Please add widget to shop page -
Quote from gabriel.pribeagu on July 7, 2021, 14:59
Thos is a BUG not a wrong woof setup.
I think you misunderstood that it this setup worked in last woof version. Nothing changed here.
we cant't add the default woof widget in the shop page..
it is a custom setup based on your advice in other topics because we have different filters sets for different main categories. So there are html widgets with custom code with widget logic.
see picture
https://clip2net.com/s/4cCDlOi
Please see the private link and access the admin to see that it is not a normal behavior
Thos is a BUG not a wrong woof setup.
I think you misunderstood that it this setup worked in last woof version. Nothing changed here.
we cant't add the default woof widget in the shop page..
it is a custom setup based on your advice in other topics because we have different filters sets for different main categories. So there are html widgets with custom code with widget logic.
see picture
https://clip2net.com/s/4cCDlOi
Please see the private link and access the admin to see that it is not a normal behavior
Quote from Pablo Borysenco on July 8, 2021, 11:28Hello
to display the result, the filter uses the shop template. To change this behavior:
Please check in Advanced->Options - https://share.pluginus.net/image/i20210708122849.png
Hello
to display the result, the filter uses the shop template. To change this behavior:
Please check in Advanced->Options - https://share.pluginus.net/image/i20210708122849.png
Quote from gabriel.pribeagu on July 8, 2021, 14:36first of all, my price slider has disappeared in the new version of the woof plugin (nothings changed on my settings after upgrade)
so this is the link to test fast
So I have set the DISABLE WOOF INFLUENCE to YES as you said
Second, here is the behaviour for swiching categories. See the cronological pictures
https://clip2net.com/s/4cDk0mD
https://clip2net.com/s/4cDkcor
https://clip2net.com/s/4cDknPJ
https://clip2net.com/s/4cDkwDg
So this DISABLE WOOF INFLUENCE setting does no help me. So I switched back to NO.
I don`t know how to explain but your new version of plugin has changed something major that gives me that weird behaviors. So in order o demonstrate to you the old vs new version of your plugin, I have cloned my database and inserted at my old domain where I have the old version of your plugin. I have printscreened the same steps in 2 windows for the old version and new version of your plugin to see that it is not my setup that has mess my website.
So
the old version of woof plugin installed ( link here https://novelnorth.ro/product-category/mobilier/mese/)
the new version of woof plugin installed ( link here https://add2.ro/product-category/mobilier/mese/)
same database, same settings in woof settings
in both domains DISABLE WOOF INFLUENCE to NO because that was the working setting in the old version.
so now I will put pictures that contains in the same time 2 windows (old woof version left/new woof version right)
https://clip2net.com/s/4cDnvd4
https://clip2net.com/s/4cDmZzY
https://clip2net.com/s/4cDne0o
In my bouth domains(the same cloned database and website) you have the same access user and password in private area.
Please test yourself and halp me solve this major problem. All was ok until last upgrade.
Thank you!
first of all, my price slider has disappeared in the new version of the woof plugin (nothings changed on my settings after upgrade)
so this is the link to test fast
So I have set the DISABLE WOOF INFLUENCE to YES as you said
Second, here is the behaviour for swiching categories. See the cronological pictures
https://clip2net.com/s/4cDk0mD
https://clip2net.com/s/4cDkcor
https://clip2net.com/s/4cDknPJ
https://clip2net.com/s/4cDkwDg
So this DISABLE WOOF INFLUENCE setting does no help me. So I switched back to NO.
I don`t know how to explain but your new version of plugin has changed something major that gives me that weird behaviors. So in order o demonstrate to you the old vs new version of your plugin, I have cloned my database and inserted at my old domain where I have the old version of your plugin. I have printscreened the same steps in 2 windows for the old version and new version of your plugin to see that it is not my setup that has mess my website.
So
the old version of woof plugin installed ( link here https://novelnorth.ro/product-category/mobilier/mese/)
the new version of woof plugin installed ( link here https://add2.ro/product-category/mobilier/mese/)
same database, same settings in woof settings
in both domains DISABLE WOOF INFLUENCE to NO because that was the working setting in the old version.
so now I will put pictures that contains in the same time 2 windows (old woof version left/new woof version right)
https://clip2net.com/s/4cDnvd4
https://clip2net.com/s/4cDmZzY
https://clip2net.com/s/4cDne0o
In my bouth domains(the same cloned database and website) you have the same access user and password in private area.
Please test yourself and halp me solve this major problem. All was ok until last upgrade.
Thank you!
Quote from Pablo Borysenco on July 9, 2021, 16:17Hello
Ok! Can I disable plugins\theme to test?
Hello
Ok! Can I disable plugins\theme to test?
Quote from gabriel.pribeagu on July 10, 2021, 20:35Sure! Do what you think you should do!
Sure! Do what you think you should do!
Quote from Pablo Borysenco on July 12, 2021, 17:26Hello
Please add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Hello
Please add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Quote from gabriel.pribeagu on July 12, 2021, 17:38Done.
You have FTP access info in private area.
Thank you
Done.
You have FTP access info in private area.
Thank you
Quote from gabriel.pribeagu on July 13, 2021, 17:15I did. Still not working. See this link with first selected category
if you click on the second category it doesn`t switch the category. the filter panel dissappears
On the old website where i have a database clone and the previous version of woof it works.
Products – Add2 (novelnorth.ro)
I did. Still not working. See this link with first selected category
if you click on the second category it doesn`t switch the category. the filter panel dissappears
On the old website where i have a database clone and the previous version of woof it works.
Products – Add2 (novelnorth.ro)
Quote from Pablo Borysenco on July 13, 2021, 17:21Hello
Please do a test
Hello
Please do a test
Quote from gabriel.pribeagu on July 13, 2021, 17:33Yes it works :)
Thank you.
It was some code related problem (I saw it was solved via ftp)? Will I have the same problems in the next woof versions?
Yes it works :)
Thank you.
It was some code related problem (I saw it was solved via ftp)? Will I have the same problems in the next woof versions?
Quote from Pablo Borysenco on July 14, 2021, 12:30Hello
It was some code related problem - Yes
Will I have the same problems in the next woof versions? - This will be fixed in the new version of the plugin.
Hello
It was some code related problem - Yes
Will I have the same problems in the next woof versions? - This will be fixed in the new version of the plugin.
Quote from gabriel.pribeagu on July 14, 2021, 13:08Perfect, Thank you
Perfect, Thank you