Quote from Pablo Borysenco on October 21, 2021, 13:04

Hello

Use services to transfer images by link

OR  paste  images  on  your site  and  drop me the  link

Quote from stefania on October 21, 2021, 13:50

Ok I send all docs in pvt

This is what u can see
cellulare: as it is on my phone (not on everyone): icon very near to the logo, can I put it after the shopping icon?
screen 1: the product pictures are shown as I like
screen2: only text, not pictures of the product. If possible I'd like to see them

On PC you see woof icon on the main menu, very little, can I have it more visibile after the shopping icon?

Quote from Pablo Borysenco on October 22, 2021, 11:51

Hello

In your screenshots there is not a single filter that is related to my plugin.

1. This is not my filter and it most likely depends on your theme.
2. My plugin does not affect product templates

Quote from stefania on October 22, 2021, 13:54

Hi thanks for reply
Could you please check now?
I turned off from my theme and nothing appears

 

Thanks :)

Quote from stefania on October 25, 2021, 10:13

Sorry for asking again but my plugin is activated but I can't see anything, could you please check if everything is ok?

Quote from Pablo Borysenco on October 25, 2021, 14:05

Hello

Please watch a  video - https://products-filter.com/video#beGT6p_look

Sorry, but I don't understand what should I check

My  test - https://share.pluginus.net/video/v20211025150429.mp4  - filter works correctly. There is a problem with the template - please  disable  ajax  mode

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

 

Quote from stefania on October 25, 2021, 15:31

I dont' see the plugin working, I see nothing at all. I found other people have the same problem https://wordpress.org/support/topic/how-to-turn-ajax-mode-off/

Could you please tell me how to deactivate ajax mode? I don't find it

Thanks

Quote from stefania on October 25, 2021, 15:41

I have already put on NO "Try to ajaxify the shop"

Quote from stefania on October 26, 2021, 08:25

How can i get a refund? Thanks

Quote from Pablo Borysenco on October 26, 2021, 12:23

Hello

I dont' see the plugin working,  - I made a video for you( https://c2n.me/4dMkAlR.png ) -  https://share.pluginus.net/video/v20211025150429.mp4 - Describe in more detail what is wrong here

How can i get a refund? - You must have a reason to get the refund.  In my video, I proved that the filter works. 

Quote from stefania on October 26, 2021, 13:03

Hi

You said: "There is a problem with the template - please  disable  ajax  mode", so you see there is something wrong I suppose.

What I see in the video is a page I can reach only using my filters at the footer, but it's not what I need to have.

I need a products filter that allows customers filter products by categories, tags, attributes independently.

Can you show Woof working in the different pages without using my filters and telling me what to do?

 

Thanks

Quote from Pablo Borysenco on October 27, 2021, 11:02

Hello

so you see there is something wrong I suppose. - Yes! Your theme is not compatible with ajax mode. But filtering works correctly, it's just that the product display template conflicts with the ajax mode

One more time I ask you,  please  watch  the  video -  https://products-filter.com/video#beGT6p_look  - it is very important. You will not be able to configure the plugin as you need without studying the documentation. Setting up your site is not included in the support

Can you show Woof working in the different pages - Ok!  Please  drop me  wp-admin  access/ This access does not work - https://c2n.me/4dN5xik.png