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Need immediate attn: Same currency for newly added custom locations

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Yellow(@yellow)
4 Posts
Customers
January 30, 2023, 06:45

Hello,

My client has a requirement of adding 6 states as shipping locations with different pricing.

So I added custom countries as below with the SAME currency code - USD.

  • Country 1 (USD)
  • Country 2 (USD)
  • Country 3 (USD)
  • Country 4 (USD)
  • Country 5 (USD)
  • Country 6 (USD)

However,  I am not able to save it this way. Each time it gets reset to USD & EUR only.

To be precise in one-liner - I need to add 6 custom countries with the same currency code - USD.

Please advise how to solve this issue.

 

Last edited on January 30, 2023, 06:50 by Yellow · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 30, 2023, 12:00

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Do you mean fixed prices for shipping? Unfortunately, the plugin does not have such a feature and does not affect the delivery functionality.

 

 

#2
Yellow(@yellow)
4 PostsTopic Author
Customers
January 31, 2023, 09:50

Not exactly. My requirement is

I need to create 6 custom countries with same currency, that is USD.

I have updated the license key as requested.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 31, 2023, 12:17

Hello

Ok! My plugin is a currency converter. if you need customization of the delivery function, you should look for a plugin that works with delivery

 

#4
Yellow(@yellow)
4 PostsTopic Author
Customers
January 31, 2023, 19:39

Hello,

I am not talking about the delivery function here.

Your plugin allows to Add Custom Countries & Set a currency for the same.

However, I am unable to save the settings.

Kindly allow me to speak to you over phone or chat or google meet as this is urgent for client, so that I can explain better.

Looking forward.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 1, 2023, 11:01

Hello

The plugin does not have this feature.

Your plugin allows to Add Custom Countries & Set a currency for the same.  - my plugin doesn't have this feature either.  If you mean fixed prices based on location ->https://share.pluginus.net/image/i20230201085724.png -> https://share.pluginus.net/image/i20230201085902.png - The plugin can add different prices in the base currency depending on the user's location

Kindly allow me to speak to you over phone - forum support only - https://share.pluginus.net/image/i20230201085724.png

#6
Yellow(@yellow)
4 PostsTopic Author
Customers
February 2, 2023, 06:46

Hello

I am talking about something which YOUR PLUGIN ALLOWS ME to do, but it seems like a bug when I save the settings - maybe you are not understanding my point.

Let me know if a video screengrab would help, I can record it and share.

Please, positively look into this & I require a resolution (not just formal replies) as I have already purchased it.

Best regards
TYD

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 2, 2023, 12:02

Hello

Please  drop  me  the  video.

#8