Quote from Pablo Borysenco on October 16, 2024, 13:38

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

Quote from saltydogapparel on October 21, 2024, 12:16

Good day,

I have shared the information you requested.

Another thing I noticed is that your plugin slowed my website down a lot so I have deactivated the plugin. Please also check that for me.

Kind Regards
Greg

Quote from saltydogapparel on October 21, 2024, 18:46

No ways!! You guys made Bear Bulk Editor?? Ive been using Bear for years and I love it!!

Please fix my plugin to get it working and make sure it is not slowing my site. If you guys made Bear then I am sure this plugin is excellent!

Quote from Pablo Borysenco on October 22, 2024, 10:44

Hello

I checked your site. Looks like you deleted my plugin (FOX Currency Switcher)

Another thing I noticed is that your plugin slowed my website down  - How do you measure speed? Unfortunately your site takes a long time to load without my plugin.  In fact, this plugin cannot slow down the site because it does mathematical operations on the fly and this is very fast.

Quote from saltydogapparel on October 28, 2024, 10:30

Hello,

Your plugin is not deleted, it is just deactivated. You can reactivate it and fix the issue please.

Website only sells in South Africa so it is very fast on my South African dedicated server. I noticed the webpages are hanging and load about 2 seconds later with your plugin activated. I need to get your currency plugin working as I am going international with Salty Dog Apparel and will be putting my website on a CDN. So please let me know when your plugin is working correctly.

Kind Regards
Greg

Quote from Pablo Borysenco on October 28, 2024, 13:43

Hello Greg

Your plugin is not deleted, it is just deactivated.  - Unfortunately no, this plugin is not installed. Please note that this plugin -  https://share.pluginus.net/image/i20241028134218.png -  does not work with woocommerce and has a different name(FOX Currency Switcher)

Do you use any tools to measure site speed?

Quote from saltydogapparel on October 29, 2024, 20:54

My apologies,

I had done some restores and didnt realise it was still the other plugin.

Your plugin is installed and settings applied. I am still only seeing ZAR and the other currencies are not showing. I have family in australia and london that say it still shows ZAR on their end.

I am going to be putting my website on CLOUDFLARE + ARGO + LOAD BALANCING to fix slow load speeds in other countries. But need to get plugin showing via GEOIP.

Kind Regards
Greg

Quote from Pablo Borysenco on October 30, 2024, 10:56

Hello Greg

I am going to be putting my website on CLOUDFLARE + ARGO + LOAD BALANCING to fix slow load speeds in other countries.  - I'm sure my plugin doesn't affect the download speed.  I installed Query monitor to check speed.  I did a test with the plugin enabled or disabled and the page loading speed was the same.

I did GEO IP  test( https://saltydogapparel.co.za/test-fox/ ) - https://share.pluginus.net/image/i20241030104507.png and  https://share.pluginus.net/image/i20241030104549.png and  https://share.pluginus.net/image/i20241030104621.png and  https://share.pluginus.net/image/i20241030104644.png and  https://share.pluginus.net/image/i20241030104704.png

Quote from saltydogapparel on October 30, 2024, 11:09

Thank you.

Can you confirm that the currencies are showing correctly for the different countries? I want the price to change automatically for the user in the different country.

Kind Regards
Greg

Quote from Pablo Borysenco on October 30, 2024, 11:52

Yes, I did a test and your site shows the correct currencies according to GEOIP settings

Quote from saltydogapparel on October 30, 2024, 12:01

Thank you.

Last question then I will leave you alone. I am using TunnelBear to change my location to the UK. I accessed my website 'from the UK' and when the prices loaded they were showing in pounds but were incorrect. Take the PUFFER JACKET on the homepage for example (first line of products) that sells for R1699(ZAR). This should be about £89 but it is showing it as £40 000

I am not sure if it is because I am using TunnelBear but can you please do a quick last check that the pricing is converting correctly.

Kind Regards
Greg

Quote from Pablo Borysenco on October 30, 2024, 13:12

This is correct according to your settings.   1699 * (0.043469998985529 + 25) = 42548  - https://share.pluginus.net/image/i20241030131220.png

Quote from saltydogapparel on October 30, 2024, 13:19

Then I made a mistake on the interest. Please let me know how that must be set up? I basically want to add 25% on top of the converted rate.

Eg R1699*0.04346999 = £73.86 +25% = £95.32

Do I put the percentage setting on the plugin to 0.25 and not 25?

Quote from saltydogapparel on October 31, 2024, 07:57

Hi there.

I now have Cloudlare Pro CDN. I asked my sister in Australia to check the currency and it is showing in ZAR in Australia.

Quote from Pablo Borysenco on October 31, 2024, 10:42

Hello

Do I put the percentage setting on the plugin to 0.25 and not 25?  -  25% - https://share.pluginus.net/image/i20241031104037.png

 I asked my sister in Australia  - Please note that GEO IP only works for the first visit.

Quote from saltydogapparel on November 1, 2024, 09:19

I am not coming right with your plugin.

May I please have a refund so I can try an alternative plugin.

Kind Regards
Greg

Quote from Pablo Borysenco on November 1, 2024, 10:26

Hello Greg

Please read this - https://themeforest.net/page/customer_refund_policy

To request the refund - https://themeforest.net/refund_requests/new

 

Quote from saltydogapparel on November 2, 2024, 13:10

Thank you,

I have requested a refund if you can please attend to that.

Kind Regards
Greg

Quote from Pablo Borysenco on November 4, 2024, 10:51

Hello Greg

This is a support forum, refund issues are beyond our competence.