Multiple selections do not work
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
We have several filters, including Brand and Price.
We have two issues that aren’t working.
1. How can we select multiple brands (Brand is a drop-down menu)?
In other words, how can we filter by multiple brands at the same time?
2. How can we use both brand and price at the same time? Currently, if we select a brand and then select price, the brand selection is reset and only price is used.
Thanks in advance.
Hello
- Multiple brands
A drop-down is a single choice control by design, that is why only one brand can be selected. Open the plugin settings, find your Brand taxonomy in the list of filter items and change its display type from"drop-down" to"multi-drop-down", or to checkboxes if you prefer them visually. Save, and several brands can be selected at once.
- Brand is reset when price is used
We tried to reproduce this on our development site and we could not. The combination works there in both configurations, with the SEO URL extension enabled and disabled:
https://dev.pluginus.net/?swoof=1&filtering=1&filter_product_brand=132&min_price=515&max_price=1263
https://dev.pluginus.net/swoof/price-568-to-1263/?filtering=1&filter_product_brand=132
In both cases the brand stays in the address together with the price.
Our working assumption is that the brand on your site is not filtered by our filter. The parameter name filter_product_brand belongs to the standard WooCommerce layered navigation widget, not to us. If the brand comes from that widget and the price comes from our filter, you have two different filtering systems writing into the same address, and they do not know about each other. That mix is fragile by nature, and it is also why the result looks inconsistent.
The reliable way is to filter the brand with our filter as well, as one item inside the same filter form. Then the brand and the price are collected together and sent in one request, and nothing can reset anything.
To look into your exact case, please put into the private area of this ticket a direct link to the page where the problem happens, so that we can repeat the scenario ourselves. Tell us also which element you use for the brand: an item inside our filter form, or a separate widget in the sidebar.
Private area:
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
Best regards
Alex