Multicurrency Switcher info icon showing incorrect information and need integration with WP Event Manager and WP Crowdfunding
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from marciamc on March 8, 2022, 02:05Hello
I have integrated the currency switcher with Woo commerce on my site and it works fine with the Woo Commerce products, except for one thing...The price info icon seems there is a calculation that is incorrect . I am using USD and JMD and the rates have been input and all works fine with checkout. However whenever I hover over the icon when the price is in USD the calculation seems to multiply the USD by the exchange rate to get the the JMD instead of dividing by the rate. The JMD cost is therefore wrong. On the other hand when it does the conversion from JMD to USD it is correct. I would like to know how I can get the formula corrected.
Secondly I would like to see the changes in currency on my other plugins such as WP Event Manager and WP Crowdfunding. I am trying to find out how to make this happen as currently they do not show any changes in the price when the currency is switched even though it does take place and shows up in the Woocommerce checkout . I would also like to show the currency code and not just the symbol...eg JMD$ and USD$.
This video link https://www.loom.com/share/f220fada2946428fbd82512768e15cf1 will show the info on the tool tip. The JMD is shown as over $1,873 when the price is shown in USD instead of $12.00
This Video link https://www.loom.com/share/4f5e66bea2ec42bdb59a3bfe8a6e5516 will show what happens with WP Crowdfunding.
The link to my site is https://touchstonelink.com and you can let me know if you need to get access.
Thanks
Marcia
Hello
I have integrated the currency switcher with Woo commerce on my site and it works fine with the Woo Commerce products, except for one thing...The price info icon seems there is a calculation that is incorrect . I am using USD and JMD and the rates have been input and all works fine with checkout. However whenever I hover over the icon when the price is in USD the calculation seems to multiply the USD by the exchange rate to get the the JMD instead of dividing by the rate. The JMD cost is therefore wrong. On the other hand when it does the conversion from JMD to USD it is correct. I would like to know how I can get the formula corrected.
Secondly I would like to see the changes in currency on my other plugins such as WP Event Manager and WP Crowdfunding. I am trying to find out how to make this happen as currently they do not show any changes in the price when the currency is switched even though it does take place and shows up in the Woocommerce checkout . I would also like to show the currency code and not just the symbol...eg JMD$ and USD$.
This video link https://www.loom.com/share/f220fada2946428fbd82512768e15cf1 will show the info on the tool tip. The JMD is shown as over $1,873 when the price is shown in USD instead of $12.00
This Video link https://www.loom.com/share/4f5e66bea2ec42bdb59a3bfe8a6e5516 will show what happens with WP Crowdfunding.
The link to my site is https://touchstonelink.com and you can let me know if you need to get access.
Thanks
Marcia
Quote from Pablo Borysenco on March 8, 2022, 11:58Hello Marcia
1 Try in file - wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php - dele this code - https://c2n.me/4f7pH7k.png
2 Read this - https://currency-switcher.com/woocs-labs
Hello Marcia
1 Try in file - wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php - dele this code - https://c2n.me/4f7pH7k.png
2 Read this - https://currency-switcher.com/woocs-labs
Quote from marciamc on March 8, 2022, 13:07Thanks Pablo. I will try that. I assume this responds to the problem with the error in calculation. Is there any response re the integration with the other plugins?
Thanks
Marcia
Thanks Pablo. I will try that. I assume this responds to the problem with the error in calculation. Is there any response re the integration with the other plugins?
Thanks
Marcia
Quote from Pablo Borysenco on March 9, 2022, 11:27Hello Marcia
Everything is described in this article and there is a link to the adaptation list
Hello Marcia
Everything is described in this article and there is a link to the adaptation list
Quote from marciamc on March 9, 2022, 20:17Hello Pablo,
I have found code for 2 plugins that we use in the link you provided
https://currency-switcher.com/wp-crowdfunding
https://currency-switcher.com/woocommerce-product-add-ons
However, I am new to both coding and Wordpress & have very little coding knowledge.
If I provided a login to my admin and/or SFTP Credentials would you be able to make the changes for me.
Whereas I may be able to find the folders I am confused as to exactly what to do with the code provided and don't want to risk breaking the site.
Looking forward to your assistance.
Regards
Hello Pablo,
I have found code for 2 plugins that we use in the link you provided
https://currency-switcher.com/wp-crowdfunding
https://currency-switcher.com/woocommerce-product-add-ons
However, I am new to both coding and Wordpress & have very little coding knowledge.
If I provided a login to my admin and/or SFTP Credentials would you be able to make the changes for me.
Whereas I may be able to find the folders I am confused as to exactly what to do with the code provided and don't want to risk breaking the site.
Looking forward to your assistance.
Regards
Quote from Pablo Borysenco on March 10, 2022, 12:50Hello Marcia
You can hire a third party developer to do it for you.
OR
Drop me wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will paste this code, but you will test the site
Hello Marcia
You can hire a third party developer to do it for you.
OR
Drop me wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will paste this code, but you will test the site
Quote from marciamc on March 10, 2022, 14:11Hello Pablo
Thanks for the offer to paste the code. I have provided the credentials as outlined.
Marcia
Hello Pablo
Thanks for the offer to paste the code. I have provided the credentials as outlined.
Marcia
Quote from Pablo Borysenco on March 11, 2022, 17:19Hello Marcia
Please test WP Crowdfunding
Hello Marcia
Please test WP Crowdfunding
Quote from marciamc on March 11, 2022, 22:11hello Pablo
It now works. However just one additional question. I have made sure that my Checkout page is NOT listed as one of the pages that the currency switcher should be hidden but it is not showing up on that page. It shows up on all the other pages that i want it on. Is there something that I can do to fix this.
Thanks
marcia
hello Pablo
It now works. However just one additional question. I have made sure that my Checkout page is NOT listed as one of the pages that the currency switcher should be hidden but it is not showing up on that page. It shows up on all the other pages that i want it on. Is there something that I can do to fix this.
Thanks
marcia
Quote from marciamc on March 14, 2022, 03:13Hello Pablo
The code that you pasted works in the overall info for the WP donation campaign, however there are two areas where it doesn't work.
It doesn't change the amounts that have been put in for suggested contributions. Even though the currency for the goal etc change from one currency to the other, those amounts remain the same. My temporary fix is to turn them off but if the can change that would be ideal.
Fees that are added to ticket prices in my event programme stay in the currency they have been entered in so the final calculation for the ticket costs is incorrect. This one I don't have a work around for as i would need the fees to change currency.
The link below has some examples of what i have discussed above.
https://drive.google.com/drive/folders/1SMoz8GpSRCKQ1UOHsrY02k8-OV7xPUE7?usp=sharing
Another problem that I have found is that I am not able to add the currency switcher to my checkout page which is a big problem as this is the page that takes the customer to final payment. I have made sure that the page ID number is not included in the list of pages on which the switcher should not show but it still does not show up. Do you have any idea why this might be.
Thanks
Marcia
Hello Pablo
The code that you pasted works in the overall info for the WP donation campaign, however there are two areas where it doesn't work.
It doesn't change the amounts that have been put in for suggested contributions. Even though the currency for the goal etc change from one currency to the other, those amounts remain the same. My temporary fix is to turn them off but if the can change that would be ideal.
Fees that are added to ticket prices in my event programme stay in the currency they have been entered in so the final calculation for the ticket costs is incorrect. This one I don't have a work around for as i would need the fees to change currency.
The link below has some examples of what i have discussed above.
https://drive.google.com/drive/folders/1SMoz8GpSRCKQ1UOHsrY02k8-OV7xPUE7?usp=sharing
Another problem that I have found is that I am not able to add the currency switcher to my checkout page which is a big problem as this is the page that takes the customer to final payment. I have made sure that the page ID number is not included in the list of pages on which the switcher should not show but it still does not show up. Do you have any idea why this might be.
Thanks
Marcia
Quote from Pablo Borysenco on March 15, 2022, 11:34Hello Marcia
however there are two areas where it doesn't work. - Ok! I will check it
Another problem - Please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Hello Marcia
however there are two areas where it doesn't work. - Ok! I will check it
Another problem - Please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Quote from marciamc on March 15, 2022, 12:48Thanks Pablo
I added the login link as requested
Marcia
Thanks Pablo
I added the login link as requested
Marcia
Quote from Pablo Borysenco on March 16, 2022, 11:14Hello Marcia
Another problem - Your settings - https://share.pluginus.net/image/i20220316091227.png
Hello Marcia
Another problem - Your settings - https://share.pluginus.net/image/i20220316091227.png
Quote from marciamc on March 16, 2022, 12:55Pablo thanks for your help. I m not sure why that was turned off but really happy you found that out for me. The switcher is now back on the page.
The currency is still not converting to JMD for checkout but I will ask my developer to see if he can figure out why it stopped converting as it was working before. Please let me know if you have any ideas why its not doing the conversion.
Thanks
Marcia
Pablo thanks for your help. I m not sure why that was turned off but really happy you found that out for me. The switcher is now back on the page.
The currency is still not converting to JMD for checkout but I will ask my developer to see if he can figure out why it stopped converting as it was working before. Please let me know if you have any ideas why its not doing the conversion.
Thanks
Marcia
Quote from Pablo Borysenco on March 17, 2022, 11:35Hello Marcia
I can't check it - https://clip2net.com/s/4fbPTEk
Hello Marcia
I can't check it - https://clip2net.com/s/4fbPTEk
Quote from marciamc on March 17, 2022, 12:12Hello Pablo.
I have put the login for the shop page in the private area.
The login that I gave you for the overall login is still valid in case you need to go in again.
Thanks
Hello Pablo.
I have put the login for the shop page in the private area.
The login that I gave you for the overall login is still valid in case you need to go in again.
Thanks
Quote from Pablo Borysenco on March 18, 2022, 12:05Hello
Unfortunately, your access is invalid.
Hello
Unfortunately, your access is invalid.
Quote from marciamc on March 18, 2022, 12:16sorry. Just added the correct one for
https://touchstonelink.com/our-shop/
sorry. Just added the correct one for
Quote from marciamc on March 18, 2022, 12:19its at the top of the private popup box
its at the top of the private popup box
Quote from marciamc on March 18, 2022, 22:35Hello Pablo
We were doing some trouble shooting on our side and found out that the problem with the checkout page, does not seem to be a plugin conflict. What happened is that when we did the trouble shooting in the Child Theme that we use, we have the problem. however when we do the troubleshooting in the actual theme which is Webify everything works as it should. I am therefore thinking that there might be some code that either missing in the child theme or there may be something in the Child theme that is creating the problem. I am hoping that this information will help to see what the problem is.
thanks
marcia
Hello Pablo
We were doing some trouble shooting on our side and found out that the problem with the checkout page, does not seem to be a plugin conflict. What happened is that when we did the trouble shooting in the Child Theme that we use, we have the problem. however when we do the troubleshooting in the actual theme which is Webify everything works as it should. I am therefore thinking that there might be some code that either missing in the child theme or there may be something in the Child theme that is creating the problem. I am hoping that this information will help to see what the problem is.
thanks
marcia