Mismatched Currency in Google Shopping
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
On our website, we use two currencies: USD as the primary currency for international customers, and INR as the secondary currency for customers in India. We use the FOX - Currency Switcher plugin to manage currency switching. However, we are facing an issue where Google Shopping displays the converted INR price based on the USD amount, rather than the actual INR price set for Indian customers.
For example, our product, Textbook, is priced at ₹440 INR for Indian customers and $12 USD for customers outside India. But Google Shopping is showing the INR equivalent of $12 instead of the set ₹440 price for Indian users.
How can we ensure that Google Shopping correctly displays the respective prices — ₹440 INR for Indian customers and $12 USD for international customers — without converting the USD price to INR?
Hello
Unfortunately, the currency that Google shopping shows does not depend on our plugin.
Our plugin can only affect the product scheme - https://share.pluginus.net/image/i20250529121858.png
Hello,
This setting is already enabled in Woocs settings. Should I disable it?
Depending on what you need, this option has a description.