definiteimage(@definiteimage)
24 Posts
Customers
Quote from definiteimage on February 22, 2021, 18:13
Hi,
I am hoping you can please give me assistance beyond linking me a video as there are multiple issues i am having with the filters.
1. You can see here in the screenshot i have the sidebar for filtering, and also this box, I want the box removed but to keep the auto filtering enabled (like in the demo where when you make a selection it applies it right away)
2. The filters do not work, I have tagged my products and selected a few featured products and none appear when I search.
3. The sidebar gets cut off at the bottom when there are not enough products, even when the search is empty i should be able to view all options
4. When I select the option "hide empty categories" it hides everything, even the ones that are not empty, how come it is not recognizing my categories?
I am asking all these questions because at first it was functioning and now it is not. I am wondering what changed and how do i make this function exactly like in the demo please.
Hi,
I am hoping you can please give me assistance beyond linking me a video as there are multiple issues i am having with the filters.
1. You can see here in the screenshot i have the sidebar for filtering, and also this box, I want the box removed but to keep the auto filtering enabled (like in the demo where when you make a selection it applies it right away)
2. The filters do not work, I have tagged my products and selected a few featured products and none appear when I search.
3. The sidebar gets cut off at the bottom when there are not enough products, even when the search is empty i should be able to view all options
4. When I select the option"hide empty categories" it hides everything, even the ones that are not empty, how come it is not recognizing my categories?
I am asking all these questions because at first it was functioning and now it is not. I am wondering what changed and how do i make this function exactly like in the demo please.
Pablo Borysenco(@pavlo_borysenco)
29,381 Posts
Quote from Pablo Borysenco on February 23, 2021, 13:34
Hello
Please try to watch the video - https://products-filter.com/video-tutorials/#video_beGT6p_look - your questions are very basic. And if you haven't read the documentation and watched the video, be sure to do it. Filter setting not included in support. If you do not know how the basic settings work, you will not be able to customize the filter as you want.
1 Please check option - https://c2n.me/4b3Q8gu.png
2/3/4 - disable Turbo mode
Hello
Please try to watch the video - https://products-filter.com/video-tutorials/#video_beGT6p_look - your questions are very basic. And if you haven't read the documentation and watched the video, be sure to do it. Filter setting not included in support. If you do not know how the basic settings work, you will not be able to customize the filter as you want.
1 Please check option - https://c2n.me/4b3Q8gu.png
2/3/4 - disable Turbo mode
definiteimage(@definiteimage)
24 PostsTopic Author
Customers
Quote from definiteimage on February 23, 2021, 17:01
Thank you, what exactly is the purpose of turbo mode if it is causing all these problems?
Also question 1 is not addressed in the video
Thank you, what exactly is the purpose of turbo mode if it is causing all these problems?
Also question 1 is not addressed in the video
Pablo Borysenco(@pavlo_borysenco)
29,381 Posts
Quote from Pablo Borysenco on February 24, 2021, 13:07
Hello
Please check widget option - https://c2n.me/4b4DLkt.png
Hello
Please check widget option - https://c2n.me/4b4DLkt.png
definiteimage(@definiteimage)
24 PostsTopic Author
Customers
Quote from definiteimage on February 24, 2021, 16:21
Thank you very much for this tip!
Just so you know this was not mentioned at all in the video you originally sent me.
Thank you very much for this tip!
Just so you know this was not mentioned at all in the video you originally sent me.
Pablo Borysenco(@pavlo_borysenco)
29,381 Posts
Quote from Pablo Borysenco on February 25, 2021, 12:16
Hello
Yes, but there is a text to read - https://c2n.me/4b5zjTX.png - And the video contains information for what this option is needed - https://c2n.me/4b5zBel.png
Hello
Yes, but there is a text to read - https://c2n.me/4b5zjTX.png - And the video contains information for what this option is needed - https://c2n.me/4b5zBel.png