Magnifying glass disappears after selection 1. categorie on Mobile
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Pet0021X on May 17, 2023, 11:46Dear Support Team
I would like to show always the magnifying glass on mobile view (only on mobile and not on desktop), but when I click on the 1. categorie (CONTAINERTYPE > Seacontainer) on https://www.kschmied.ch/en/enquiry-cart-2/ the magnifying glass disapearce on mobile. This happens only on the 1. categorie any not on the other.
I am not sure if this might be an issue with latest version of Wordpress (6.2.1), as there was just an automatic update last night.
Many thanks in advance for your support.
Best regards
Peter
Dear Support Team
I would like to show always the magnifying glass on mobile view (only on mobile and not on desktop), but when I click on the 1. categorie (CONTAINERTYPE > Seacontainer) on https://www.kschmied.ch/en/enquiry-cart-2/ the magnifying glass disapearce on mobile. This happens only on the 1. categorie any not on the other.
I am not sure if this might be an issue with latest version of Wordpress (6.2.1), as there was just an automatic update last night.
Many thanks in advance for your support.
Best regards
Peter
Quote from Pablo Borysenco on May 17, 2023, 12:43Hello Peter
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello Peter
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Quote from Pet0021X on May 17, 2023, 13:52Dear Pablo
That was it. Done and working! :)
Many thanks for this fast and working support.
Best regards
Peter
Dear Pablo
That was it. Done and working! :)
Many thanks for this fast and working support.
Best regards
Peter
Quote from Pablo Borysenco on May 18, 2023, 10:45Great! Welcome;)
Great! Welcome;)
Quote from Pet0021X on May 22, 2023, 20:49Dear Pablo
Sorry for bothering you again with this, but after current update to Wordpress 6.2.2. and HUSKY filter 3.3.3 the Magnifying glass disappears now on all categories after click on the first category.
Do you have an suggestion to solve this.
Thanks in advance for your help.
Best regards
Peter
Dear Pablo
Sorry for bothering you again with this, but after current update to Wordpress 6.2.2. and HUSKY filter 3.3.3 the Magnifying glass disappears now on all categories after click on the first category.
Do you have an suggestion to solve this.
Thanks in advance for your help.
Best regards
Peter
Quote from Pablo Borysenco on May 23, 2023, 11:33Hello Peter
Please drop me exact link to the issue
Hello Peter
Please drop me exact link to the issue
Quote from Pet0021X on May 23, 2023, 14:21Hello Pablo
This is the link www.kschmied.ch/container/shop/
I have just cleared the cache and also I have cleaned up the transients via WP Rocket.
The situation still seems to be following:
on DESKTOP
Magnifying glass is visible (I don't like to have this glass on desktop) ONLY on following filters...
CONTAINERTYP:
- Seecontainer
- Offshore Container
AUSFÜHRUNG:
- Standard Box
on MOBILE
Magnifying glass disappears after click on following filters (I would like to keep it visible)...
CONTAINERTYP:
- Lagercontainer
- Schnellbaucontainer
- Schüttgut-/Bulk-Container
- Bürocontainer
GRÖSSE:
(disappears after click onall filters at GRÖSSE)
ZUSTAND:
(disappears after klick on all filters at ZUSTAND)
AUSFÜHRUNG:
- High Cube
- Side Door
- Open Top
- Half Height
- Low Cube
- Double Door
- All Side Access
- Pallet Wide
- Flat Rack
- Hard Top
- Plattform
- Stahlboden
- Isoliert
May there is just something to change in the options.
Thanks in advance for your assistance.
Best regards
Peter
Hello Pablo
This is the link www.kschmied.ch/container/shop/
I have just cleared the cache and also I have cleaned up the transients via WP Rocket.
The situation still seems to be following:
on DESKTOP
Magnifying glass is visible (I don't like to have this glass on desktop) ONLY on following filters...
CONTAINERTYP:
- Seecontainer
- Offshore Container
AUSFÜHRUNG:
- Standard Box
on MOBILE
Magnifying glass disappears after click on following filters (I would like to keep it visible)...
CONTAINERTYP:
- Lagercontainer
- Schnellbaucontainer
- Schüttgut-/Bulk-Container
- Bürocontainer
GRÖSSE:
(disappears after click onall filters at GRÖSSE)
ZUSTAND:
(disappears after klick on all filters at ZUSTAND)
AUSFÜHRUNG:
- High Cube
- Side Door
- Open Top
- Half Height
- Low Cube
- Double Door
- All Side Access
- Pallet Wide
- Flat Rack
- Hard Top
- Plattform
- Stahlboden
- Isoliert
May there is just something to change in the options.
Thanks in advance for your assistance.
Best regards
Peter
Quote from Pablo Borysenco on May 24, 2023, 11:07Hello Peter
Please disable your cache plugin and do a test
Hello Peter
Please disable your cache plugin and do a test
Quote from Pet0021X on May 24, 2023, 13:20Hello Pablo
The shopping side was already exempt from caching.
What I have done now it also to disabled the option 'delay JavaScript execution' and cleared also the cache again after that.
After that, it seems the magnifying glass is working again on all filters, but I will check this again in a few hours (may there is still something that is caching and is causing this).
I hope it will be okay also in a few hours, but I will inform you if not.
Thanks again for fast reply.
Best regards
Peter
Hello Pablo
The shopping side was already exempt from caching.
What I have done now it also to disabled the option 'delay JavaScript execution' and cleared also the cache again after that.
After that, it seems the magnifying glass is working again on all filters, but I will check this again in a few hours (may there is still something that is caching and is causing this).
I hope it will be okay also in a few hours, but I will inform you if not.
Thanks again for fast reply.
Best regards
Peter
Quote from Pablo Borysenco on May 25, 2023, 09:57Hello Peter
Also find a setting in the caching plugin something like "Separate cache for mobile devices" - please activate it
Hello Peter
Also find a setting in the caching plugin something like"Separate cache for mobile devices" - please activate it
Quote from Pet0021X on May 26, 2023, 11:17Hello Pablo
Thanks for your reply. I have change the cache plugin to LiteSpeed (as the hosting server provides that) and I have also excluded the shopping page from caching and everything is working fine with your filter. :)
I believe it will also work now with caching the shopping side, but currently the cart disappears when I clear the filter. But that must be an issue with the cart of the enquiry plugin I am using and I would have to excluded the srcipt from this shopping cart from caching. So I have got already in contact with the support of this plugin to check
So many thanks on my side again for your help and this ticket can be set as solved. :)
Best regards
Peter
Hello Pablo
Thanks for your reply. I have change the cache plugin to LiteSpeed (as the hosting server provides that) and I have also excluded the shopping page from caching and everything is working fine with your filter. :)
I believe it will also work now with caching the shopping side, but currently the cart disappears when I clear the filter. But that must be an issue with the cart of the enquiry plugin I am using and I would have to excluded the srcipt from this shopping cart from caching. So I have got already in contact with the support of this plugin to check
So many thanks on my side again for your help and this ticket can be set as solved. :)
Best regards
Peter
Quote from Pablo Borysenco on May 26, 2023, 11:20Hello Peter
Great! Welcome;)
Hello Peter
Great! Welcome;)