loading currency issues
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Natasha on March 8, 2024, 16:00Hi, I've been using Fox Currency Switcher for many years. I have recently been having some issues.
I have multiple currencies on my site, and for each currency the products have fixed prices, geolocation is set up and I'm using Siteground caching.
I'm randomly seeing other currencies on my site, and it takes 5-7 seconds for the correct currency and price to be displayed. This happens both on single product pages and product archive pages. It not only happens on the first page you land on, but if you click around on the site, currency seems ok, and then a page will randomly show a totally different currency and price for 5-7 seconds until it loads the correct currency. Customers shouldn't be seeing any other currency or price.
The setting I have enabled is "I'm using a cache plugin"
I tried enabling "Prices Preloader" but I have 3 issue when this is enabled:
- on product archive pages and product loops I'm still seeing a different currency for 5-7 seconds before either the preloader icon appears or the correct currency.
- there's seems to be somesort of conflict either with elementor pagination or FacetWP - on product archive categories that have multiple pages, if I click the "next" page, the following page, the prices won't load, the preloading icon just continues spinning.
- On single product pages with variations - if I click on a variation the product price won't load, the preloading icon just continues spinning.
Can you please help me fix this?
Thank you!
Hi, I've been using Fox Currency Switcher for many years. I have recently been having some issues.
I have multiple currencies on my site, and for each currency the products have fixed prices, geolocation is set up and I'm using Siteground caching.
I'm randomly seeing other currencies on my site, and it takes 5-7 seconds for the correct currency and price to be displayed. This happens both on single product pages and product archive pages. It not only happens on the first page you land on, but if you click around on the site, currency seems ok, and then a page will randomly show a totally different currency and price for 5-7 seconds until it loads the correct currency. Customers shouldn't be seeing any other currency or price.
The setting I have enabled is"I'm using a cache plugin"
I tried enabling"Prices Preloader" but I have 3 issue when this is enabled:
- on product archive pages and product loops I'm still seeing a different currency for 5-7 seconds before either the preloader icon appears or the correct currency.
- there's seems to be somesort of conflict either with elementor pagination or FacetWP - on product archive categories that have multiple pages, if I click the"next" page, the following page, the prices won't load, the preloading icon just continues spinning.
- On single product pages with variations - if I click on a variation the product price won't load, the preloading icon just continues spinning.
Can you please help me fix this?
Thank you!
Quote from Pablo Borysenco on March 11, 2024, 11:06Hello
1 my test - https://share.pluginus.net/video/v20240311110302.mp4 - loading takes less than 5 seconds and everything works correctly. Please note that the speed of drawing prices depends on the speed of your site, my plugin does not start redrawing prices until the page is completely loaded
2 Disable Ajax pagination and everything will work correctly
3 This is a third-party template for a variable product (switching variations), use the standard one and everything will work correctly
Hello
1 my test - https://share.pluginus.net/video/v20240311110302.mp4 - loading takes less than 5 seconds and everything works correctly. Please note that the speed of drawing prices depends on the speed of your site, my plugin does not start redrawing prices until the page is completely loaded
2 Disable Ajax pagination and everything will work correctly
3 This is a third-party template for a variable product (switching variations), use the standard one and everything will work correctly