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Klarna Payment Not Showing on checkout when WOOCS is active.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Andreashelbo(@andreashelbo)
5 Posts
Customers
May 5, 2021, 11:04

Hi Pablo,

I have run into an incompatibility between WOOCS and Klarna Payments.

Status:
WOOCS is active: Klarna Payments options not visible

WOOCS is deactivated: Klarna Payments options are visible.

It seems that the payment option is not recognized by WOOCS. A reason could perhaps be because Klarna payments are shown based on geographical location of the buyer?

Last edited on May 5, 2021, 11:04 by Andreashelbo · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 5, 2021, 11:52

Hello

Please  check  link to your   site  - DNS_PROBE_FINISHED_NXDOMAIN

#2
Andreashelbo(@andreashelbo)
5 PostsTopic Author
Customers
May 5, 2021, 11:57

I've edited request hidden data. Please try again.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2021, 10:14

Hello

Unfortunately, there is no access. Perhaps you forgot to click on the save button

#4
Andreashelbo(@andreashelbo)
5 PostsTopic Author
Customers
May 6, 2021, 11:13

Hi again, perhaps i forgot.

I just type the account credentials again and checked the access. Please try again. Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2021, 15:17

hello

For some reason, this payment system does not appear even in the payment rules

Are you sure this payment system supports multicurrency?

Can  you  add  FTP access(https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png)?

I  disabled payment rules to  test,  unfortunately I have not memorized the settings for each currency. Please restore this setting

#6
Andreashelbo(@andreashelbo)
5 PostsTopic Author
Customers
May 6, 2021, 15:37

I've added FTP Credentials and I have reapplied the payment rules.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 7, 2021, 14:35

Hello

I  activated it - https://clip2net.com/s/4bXg4N7

Result - https://c2n.me/4bXg93V.png

#8
Andreashelbo(@andreashelbo)
5 PostsTopic Author
Customers
May 7, 2021, 17:17

Hi again,

I've tried this solution but this klarna implementation fails on payment. This is the reason that I klarna's own plugin to work. (LINK).

I've disabled the"quickpay - klarna" payment method again and want to enable the Klarna payment method but something has happened to the setting page of this plugin. See images

image1

image2

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 10, 2021, 10:58

Hello

I've tried this solution but this klarna implementation fails on payment.  - Ask the support of this payment system what currencies they support. If the payment system does not support the currency in which the user makes a payment, unfortunately my plugin cannot change this

and want to enable the Klarna payment method but something has happened to the setting page of this plugin. - I do not have access to your plugins and I cannot verify this.  You  can install  this  plugin - https://wordpress.org/plugins/query-monitor/  - check which error texts are displayed

#10