
federicoslanzi(@federicoslanzi)
13 PostsTopic Author
Customers
Quote from federicoslanzi on December 14, 2021, 11:16
Hi,
i can't remove all my customizations. Is there a way to fix without delete my edits?
Thanks.
Hi,
i can't remove all my customizations. Is there a way to fix without delete my edits?
Thanks.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 14, 2021, 12:07
Hello
Your custom code is not working correctly, in this case delete it OR hire a developer to fix your code
Hello
Your custom code is not working correctly, in this case delete it OR hire a developer to fix your code

federicoslanzi(@federicoslanzi)
13 PostsTopic Author
Customers
Quote from federicoslanzi on December 14, 2021, 12:53
First of all, you gained a bad review. Hope it helps to others that will consider this plugin.
Since i paid a support i don't need to hire a developer, even i am and i don't want to make another edits on your code, since i only made aesthetics edits on your CSS and it's not about functional code.
So, please fix all the problems i have on the website or i will report and ask a refund to Envato.
First of all, you gained a bad review. Hope it helps to others that will consider this plugin.
Since i paid a support i don't need to hire a developer, even i am and i don't want to make another edits on your code, since i only made aesthetics edits on your CSS and it's not about functional code.
So, please fix all the problems i have on the website or i will report and ask a refund to Envato.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 14, 2021, 13:22
I proved in the video that the problem belongs to your custom code( i only made aesthetics edits on your CSS ) - Remove it and everything will work fine.
It's not my fault that your code is not working correctly. Also, the support does not include a fix for third-party code. For my part, I did my job well, I found the reason and showed that this is your code.
please fix all the problems i have on the website or i will report and ask a refund to Envato - You seem to have confused something. I'm not your developer and I shouldn't fix your code and set up your business. I am the filter plugin support worker and this plugin works correctly without your customizations. And it looks like you're threatening to get free fixes for your code.
If you disagree with me - please open a dispute on envato
I proved in the video that the problem belongs to your custom code( i only made aesthetics edits on your CSS ) - Remove it and everything will work fine.
It's not my fault that your code is not working correctly. Also, the support does not include a fix for third-party code. For my part, I did my job well, I found the reason and showed that this is your code.
please fix all the problems i have on the website or i will report and ask a refund to Envato - You seem to have confused something. I'm not your developer and I shouldn't fix your code and set up your business. I am the filter plugin support worker and this plugin works correctly without your customizations. And it looks like you're threatening to get free fixes for your code.
If you disagree with me - please open a dispute on envato