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Issues with correct currency in Zakeke plugin

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
CarlzieDK(@carlziedk)
5 Posts
Customers
September 19, 2022, 09:33

Hi there,

I have added the plugin on skinguards.eu to give the users change between Euro (€) and Danish kroner (DKK - Default currency) and it works quite fine.
However - We use a plugin for custom designing our product called Zakeke and we are having some issues with the currency switcher when using that plugin.
I have tried contacting their support department, but they claim that the problem is on your side.

The issue is that the price doesn't change. When switching from DKK to Euro, the price doesn't change. The currency symbol changes, but the price is still in danish.
Could you guys point me in the direction of what the problem could be?
(Sorry for my poor english)

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 19, 2022, 10:54

Hello

Please drop me a link to this third party plugin's website

but they claim that the problem is on your side. - This is an incompatibility with a third party plugin

Read  this - https://currency-switcher.com/woocs-labs

#2
CarlzieDK(@carlziedk)
5 PostsTopic Author
Customers
September 19, 2022, 10:56

Hi Pablo,
And thank you for your reply - Here's a link to the plugin:
https://www.zakeke.com/?fp_ref=jorge45&gclid=EAIaIQobChMI5ZS3672g-gIV1kiRBR2bgQIqEAAYASAAEgKP7fD_BwE

I will have a look at the link you gave me

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 19, 2022, 13:41

Is this plugin on wordpress.org?

If this plugin is not popular, we will not make adaptation for it.

 

#4
CarlzieDK(@carlziedk)
5 PostsTopic Author
Customers
September 19, 2022, 13:43

https://it.wordpress.org/plugins/zakeke-interactive-product-designer/

It looks like it :)

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 20, 2022, 10:32

Hello

Unfortunately this plugin is not very popular.

You have the option to use another plugin like - Fancy Product Designer | WooCommerce WordPress

#6
CarlzieDK(@carlziedk)
5 PostsTopic Author
Customers
September 20, 2022, 11:07

Hi again Pablo,

What if we buy the pro-version of your plugin? Does that help us in any way?

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 20, 2022, 11:36

No, incompatibility with third-party plugins does not depend on the plugin version.

#8
CarlzieDK(@carlziedk)
5 PostsTopic Author
Customers
September 20, 2022, 16:26

And there no way for a quick fix, or work around?

Unfortunately switching product-designer plugin is not a option for us. So will have to switch the currency selector

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 21, 2022, 10:35

Hello

Unfortunately no!

In order for this third -party plugin to work with multi currency, we need to explore and customize this code.

For such cases, we have an offer -   https://currency-switcher.com/woocs-labs  - but this plugin does not fit under the conditions because it is not popular.

If you cannot change this third -party plugin you should look for another plugin of multi currency

#10