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Issue with decimal and separator

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
hibiotech(@hibiotech)
5 Posts
Customers
August 27, 2024, 21:00

Hi...I need urgent assistance with decimal and separator am trying to get a product price $40.00 but all am getting here is $40,000.00, $40.000.00, $40 000.00 and $40000.00. what I want is $40.00 please any help?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 28, 2024, 09:33

Hello

Please watch this video - https://currency-switcher.com/video#NBEdOjuKDtk

Check these options - https://c2n.me/4loJWP7.png

#2
hibiotech(@hibiotech)
5 PostsTopic Author
Customers
September 10, 2024, 10:17

I have tried the video and image link you send but all the same not solved. Please any other thing I needed to do: when I want to $40.00, I will get $40.000

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 10, 2024, 12:24

Hello

Please drop me exact link to the issue

What plugin version number are you using?

#4
hibiotech(@hibiotech)
5 PostsTopic Author
Customers
September 14, 2024, 14:31

V.1.4.2.1

 

The link: https://hibiotech.com.ng/biogas-shop/?v=89819e16b844

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 16, 2024, 09:42

Hello

Please drop me screenshots of the currency settings

I wanted to clarify.  You want to change the separators and remove the cents. Right?

#6
hibiotech(@hibiotech)
5 PostsTopic Author
Customers
September 16, 2024, 17:40

https://files.fm/u/efw5dj2p6h

Last edited on September 16, 2024, 17:44 by hibiotech · #7
hibiotech(@hibiotech)
5 PostsTopic Author
Customers
September 16, 2024, 17:46

What I want is $170.00 not $170,000

https://files.fm/u/cjhrj3wyj3

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 17, 2024, 10:33

Hello

The problem may be that you have not set the rates correctly.

Your rate for USD is 2   So  10000NGN  = 20000USD

What I want is $170.00 not $170,000  - that is, you want to make 170 dollars out of 170 thousand dollars

Please watch this video - https://currency-switcher.com/video#NBEdOjuKDtk  - This is very important!

 

#9