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ISSUE WITH CURRENCY DISPLAY ON INSTAGRAM SHOP

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Samuel(@samuel-4)
7 Posts
Customers
April 15, 2023, 09:42

Hello Team,

The currency switcher works fine on my website. However, I have an Instagram shop connected to the website, and it is taking $ as the default currency as against the set £

Please help.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2023, 09:21

Hello

What plugin version number are you using?

#2
Samuel(@samuel-4)
7 PostsTopic Author
Customers
April 17, 2023, 10:41

2.4.0

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2023, 11:57

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Try  in file - wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php - delete/comment  this  line - https://c2n.me/4ik705U.png

 

#4
Samuel(@samuel-4)
7 PostsTopic Author
Customers
May 11, 2023, 17:09

Hi there,

My apologies for the delayed response.
I have added the purchase code accordingly.

I tried the fix you sent but it didn't solve the problem.

Please confirm the license key and advise,

Regards.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 12, 2023, 09:53

Hello

the license key  is  ok

what third party plugin do you use to connect to instagram?

You can  drop me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#6
Samuel(@samuel-4)
7 PostsTopic Author
Customers
May 12, 2023, 12:35

Hello,

I connected directly using Facebook and WooCommerce.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 15, 2023, 10:28

Hello

As far as I know, you need to use a third party plugin for this. Woocommerce doesn't have this functionality.

#8
Samuel(@samuel-4)
7 PostsTopic Author
Customers
May 15, 2023, 19:16

Hello,

 

This is possible with WooCommerce and Facebook Commerce.
Please confirm and kindly provide a solution to the issue.

 

Thanks.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 16, 2023, 10:15

Hello

Woocommerce does not have the functionality to synchronize products to other platforms

you need to use third party plugins for this functionality.

So you need to know the name of this third-party plugin to solve this incompatibility - https://currency-switcher.com/woocs-labs

#10
Samuel(@samuel-4)
7 PostsTopic Author
Customers
May 18, 2023, 08:07

Hello,

The plug-in is Facebook for WooCommerce.

Regards.

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 18, 2023, 10:24

Hello

Great!  Please  read  this  - https://currency-switcher.com/woocs-labs   -  https://currency-switcher.com/facebook-for-woocommerce

 

#12
Samuel(@samuel-4)
7 PostsTopic Author
Customers
May 18, 2023, 10:35

Hello,

Thanks.

I will do that and revert.

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 19, 2023, 09:12

Ok! Welcome;)

#14