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Issue with calculated valuta on certain products

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello we are facing an issue with what we believe is the Fox Currency Switcher, we are using WP Rocket plugin for orientation.

One of our products is priced at 2490 EURO. When on the product page and switching to other currencies example, USD or DKK the number suddenly becomes multiplied tons into ridiculous numbers such as $9,375,000,000 it even puts the punctuation wrong. Why could this be and how can we have it fixed?

 

Thank you in advance for your time

Tobias TJ.

Hello Tobias

This is usual conflict with another plugin which interfere FOX functionality. Do next please: disable all plugins exept FOX & WooCommerce, then one by one enable plugins and see how is it. Also you caan do it in reverse order. You can do your tests on stage subdomain where you can clone the site using https://wordpress.org/plugins/duplicator/.

Also if you using cache plugin disable it for tests, and later eneble it again on production mode, in FOX options in tab Options enable"I am using cache plugin on my site" -> save -> reset all kinds of cache

Welcome!