Incorrect Pricing (2nd ticket)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi Pablo,
1) Plugins.net support forum issues
We're experiencing a few problems using your Support Forum. We are unable to reply to your posts and you indicated in our previous post that there is no place to add our purchase code. Well this does not appear on our browser, so not sure why this is happening. There is an option on the new post (this one) but not on our old post... Incidentally the option to add private data only showed on this post when we actually submitted the post, is that correct?
I have included a screenshot of our previous support topic showing you that there is no reply button or place to add private data: https://prnt.sc/tik7gr
2) Incorrect Variable Pricing Range
Please also refer to our previous ticket called Ïncorrect Pricing"
Here is a link to the document containing the screenshots: https://we.tl/t-4091STYeFe
As we seem to be having communication issues would you mind emailing me: info [at] beyondbespoke.nz so that we can keep this dialogue open and efficient?
Thanks,
Ian
Hello Ian
Can I disable plugins/theme to test?
And please add FTP access