Incorrect price for the payment with bundled product
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
hey,
we are successfully using your plugin, thank you for great work!
Recently, we've witnessed issue for bundled product. The recalculated price in a non-default currency is showed properly in the cart, but the subtotal price for payment is incorrect. We've set-up the test server, will provide details.
The test scenario:
- switch currency to USD
- go to Polo product (defined as bundle product with Tshirt product) /product/polo/
- add Polo to cart
- price in the cart is correct, however the checkout price is not
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Are you using a third party"bundled product" plugin?
Hello,
license key provided.
Yes, we do use the plugin YITH WooCommerce Product Bundles
Hello
Ok! Please read this - https://currency-switcher.com/woocs-labs
Hello again,
thank you for suggestion. Any chance you could check the case so we have better understanding on which side we need a fix? Thanks.
Hello
Please add wp-admin+FTP access to your test site.
And I will add this plugin to the adaptation queue
Hello Pablo, access provided, thank you!
Hello
don't forget to click the save button
Hello, it should be there, can't you see it?
Hello
I see some data but it doesn't match wp-admina and FTP access
Hello,
ok, I see, please check now, I've completed the info. Thank you.
Hello
Ok! Great!
I added the plugin to the adaptation queue
Hello
Please check your FTP access
Hello,
I've just checked - sftp root@[provided IP]
with the password, and all worked well. What error have you received?
Thank you
Hello
I am getting this error:
Server refused our key
Access denied
Hello Pablo,
this should be fixed now, and you should be able to log in to FTP account.
Please confirm whether it works. Thank you.
Hello
Unfortunately the FTP access is not working.
Hello,
are you using sftp? The ftp is blocked, that's correct, only sftp works well.
Hello
are you using sftp? - Yes, because you indicated it in private data
Hello,
hmm, that's strange... Could you please share your public key, we will add it to the server. Thank you.