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In the premium version

(new from 01-07-2019)
This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I have purchased the woo filter plugin from you. Now some options are blocked in woof filter( backend) and I am getting some message "in the premium version" on the website (frontend), where I used Hierarchy Drop-Down. I can not see hierarchy Drop-Down in the selectable option. Can you please suggest why it has happened suddenly. it works before. (PFA). My website looks bad. please check this link

http://tinyurl.com/y2f2ullq.

Hi, Pablo Borysenco

Can you please reply to the question. Why Hierarchy Drop-Down is not showing in the plugin setting. If you need Order id or something let me know. It is urgent.

Hello

Delete  the  free version  and  install  the paid  version

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

Hi Pablo,

I have sent License key and other credentials by private data.please look and fix the issue.

Hello

Please do test!