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In stock Filter Not working Properly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,
Our product variations are created from 2 attributes color and size.  we have issue when user selects in_stock with Color attribute
TEST SCENERIO
https://www.lowa.ca/en/product-category/men/all-terrain-sport-men/?swoof=1&pa_color=0999-black&really_curr_tax=192-product_cat
This product has stock , but when selecting InStock it yields no return.

FURTHER TEST

I went to this page. https://www.lowa.ca/en/product-category/men/all-terrain-sport-men/ There are 6 colors available.
Scenario 1: If I click the color “0999 BLACK” then I click In stock The product disappear. This is weird.
Scenario 2: I click “In stock” All colors disappear from the side bar. This is weird.
Scenario 3: I click “9” I click “In stock” All colors disappear from the side bar.

WHAT WE WANT

1. we would Love that the plugin should work properly with size and color i.e if user clicks on a color and then checks in stock we should still have product displayed until size is included.

2. when we click on instock our dynamic recount should work properly for color i.e if the product with the color is in page the filter should remain.

3. we would also like to speed up the filter.

thanks

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Update  the  plugin to ltest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

read  this - https://products-filter.com/searching-is-slow

 

Hello,
i have added my purchase code.  Giving you the admin password to this website will violate our client's privacy and security policy.
so please i will appreciate if the help is provided without me giving you this detail.

thanks

Hello

Please  try  this  options - https://share.pluginus.net/image/i20221223092030.png

If that doesn't work, try updating the database - https://share.pluginus.net/image/i20221223092209.png

hello,
thanks for the response.
the color no longer disappear after following your instruction.
However from my test https://www.lowa.ca/en/product-category/men/all-terrain-sport-men/?swoof=1&pa_color=0999-black&really_curr_tax=192-product_cat.

SCENERIO 1
if i choose color 0999 Black, Size 7.5 and instock the filter says the product is in stock ( this is not right ) .

SCENERIO 2
if i filter with just size 7.5 and Instock then it works well ( not in stock ) .

ISSUE

it seems that the instock filter only works with single terms.

WHAT WE WANT 

  1. we want that when i click on color and size and the instock filter it should give the right result as it did in SCENERIO 2 above

Hello

Please  drop me  screenshots of "in stock"  options  and   this  product - https://www.lowa.ca/en/product/maddox-gtx-lo/

 

Hi
i do not undrstand.

do you mean the back end stock status ?

Hello

"in stock"  options - https://share.pluginus.net/image/i20230110101539.png -> https://c2n.me/4hxVyAY.png

 this  product -  yes screenshot of this product settings( +variations ) on edit page

Hello,
please check the Link for the images if this is enough or perhaps you need more
https://imgur.com/a/jvKXtM8

thanks

 

hello

Ok!  Please  drop  me a screenshot of   0999 Black, Size 7.5 variant

do you have any more variations in size 7.5?

Just try to update this product

 

Hello.

this is the screenshot https://imgur.com/ndI9ydd

thanks

Hello

Try  to  test  in  file - \plugins\woocommerce-products-filter\ext\by_instock\index.php - change code - https://share.pluginus.net/image/i20230112103137.png

this works.

but the filter takes over 15sec -1min to load when we click on in stock .

how can we speed this up ?

Hello

This code change should not affect the speed of the request

But unfortunately without FTP access I can't explore it

read  this - https://products-filter.com/searching-is-slow