I Purchased the licenses and i installed and i activated but not work on my website and not showing the currencies
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Gaudium on October 14, 2023, 20:51Hi,
I Purchased the FOX - WooCommerce Currency Switcher Professional - Multi Currency licenses and i installed and i activated but unfortunately doesn't work on my website and not showing any currencies. can you support us.
Thanks in advance
Hi,
I Purchased the FOX - WooCommerce Currency Switcher Professional - Multi Currency licenses and i installed and i activated but unfortunately doesn't work on my website and not showing any currencies. can you support us.
Thanks in advance
Quote from Pablo Borysenco on October 16, 2023, 11:32Hello
Please delete your custom code - https://share.pluginus.net/video/v20231016123205.mp4 - and everything will work correctly
Hello
Please delete your custom code - https://share.pluginus.net/video/v20231016123205.mp4 - and everything will work correctly
Quote from Gaudium on October 17, 2023, 21:34Hello,
Actually i did same in video and deleted the code but showing to me the currencies only and doesn't work and one i click to any currency did all currencies disappear and this code returns as it was. we need the currencies showing in the products such tours or hotels and will change
https://ibb.co/FsmDNhw
https://ibb.co/NtLX7fX
Hello,
Actually i did same in video and deleted the code but showing to me the currencies only and doesn't work and one i click to any currency did all currencies disappear and this code returns as it was. we need the currencies showing in the products such tours or hotels and will change
Quote from Pablo Borysenco on October 18, 2023, 10:37Hello
but you need to remove this code where you or your developer inserted this code. Unfortunately, I don’t know why and where you put this code
also keep in mind that this plugin is developed for woocommerce and only works with product prices
Hello
but you need to remove this code where you or your developer inserted this code. Unfortunately, I don’t know why and where you put this code
also keep in mind that this plugin is developed for woocommerce and only works with product prices
Quote from Gaudium on October 19, 2023, 08:28Hello again,
Actually, It is not a solution because I'm deleting the code, but the prices do not appear on the product. Currency symbols appear on the side of the page. I'm not interested in the currencies appearing on the side of the page, but I'm interested in them appearing on the product. So until now, I have not benefited from this program and it does not provide any benefit, not as I read about it before purchasing it. I believe that I purchased this program to activate the currency conversion service and update it automatically, so I ask you to provide a solution and support that will make me truly benefit from this program that I purchased.
I look forward to your support
Hello again,
Actually, It is not a solution because I'm deleting the code, but the prices do not appear on the product. Currency symbols appear on the side of the page. I'm not interested in the currencies appearing on the side of the page, but I'm interested in them appearing on the product. So until now, I have not benefited from this program and it does not provide any benefit, not as I read about it before purchasing it. I believe that I purchased this program to activate the currency conversion service and update it automatically, so I ask you to provide a solution and support that will make me truly benefit from this program that I purchased.
I look forward to your support
Quote from Pablo Borysenco on October 19, 2023, 10:02Hello
Ok! My test - https://c2n.me/4jzUpWj - The plugin works great with products
A added this code: https://share.pluginus.net/image/i20231019105922.png - to override the code that someone added just to hide the currency switcher( this is not included in support )
Hello
Ok! My test - https://c2n.me/4jzUpWj - The plugin works great with products
A added this code: https://share.pluginus.net/image/i20231019105922.png - to override the code that someone added just to hide the currency switcher( this is not included in support )
Quote from Gaudium on January 7, 2024, 13:36Hi
We are currently facing an issue with currency conversion on our website, particularly in the display of currencies next to adjectives. We have observed that this approach does not align with our desired aesthetic.
In light of this, we kindly request the removal of currency translations from the adjective side to restore the appearance to its original state. While we acknowledge the importance of currency information, we believe that a cleaner presentation without currencies alongside adjectives will enhance the overall user experience.
We look forward to your prompt assistance in resolving this matter and appreciate your support in reverting the site's cost display to its initial format, without the inclusion of currencies alongside adjectives.
https://ibb.co/HdwkDF8
https://ibb.co/r2y0fDn
Hi
We are currently facing an issue with currency conversion on our website, particularly in the display of currencies next to adjectives. We have observed that this approach does not align with our desired aesthetic.
In light of this, we kindly request the removal of currency translations from the adjective side to restore the appearance to its original state. While we acknowledge the importance of currency information, we believe that a cleaner presentation without currencies alongside adjectives will enhance the overall user experience.
We look forward to your prompt assistance in resolving this matter and appreciate your support in reverting the site's cost display to its initial format, without the inclusion of currencies alongside adjectives.
Quote from Pablo Borysenco on January 8, 2024, 12:29Hello
I'm not sure I understood you correctly. If you want to remove the switch please do so in the settings - https://share.pluginus.net/image/i20240108122852.png
Hello
I'm not sure I understood you correctly. If you want to remove the switch please do so in the settings - https://share.pluginus.net/image/i20240108122852.png