PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

I need help to resolve problem on our site

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Dear team,

I can not bulk update our product description, It always get error jn process.

Can you help me to resolve it.

 

Thanks

Hello

What plugin version number are you using?

Hi,

I'm using:

BEAR - WooCommerce Bulk Editor Professional v.2.1.2

And I always got errors when bulk editing on my website!

 

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will check  it

I have followed the instructions, please check it for me.

Best regard

Hello

Please  check  your  FTP access - Server refused our key

I updated the FTP information. Please help me check it again

Hello

Unfortunately this FTP access does not allow me to modify files.

You  can  try  in  file - wp-content\plugins\woocommerce-bulk-editor\ext\bulk\assets\js\bulk.js - change  this  code - https://share.pluginus.net/image/i20230104124636.png

Clear all cache and  do a test

We followed your instructions, but still the same error occurs. can you check it

Hello

Please  clear  all  your  cache

I checked the file your server is loading - https://c2n.me/4hw69Fd.png - as you can see the code is not changed

I just cleared the redis cache and it's running, I hope everything is fine

It still gives the same error and nothing has progress. Please help

Hello

Please  update  wp-admin access

I updated it to one month, you can access now

Hello

Ok!  I  did  a test. Now it seems to work, the operation is slower, but there is no error (your server can withstand the load)

Can you tell me what's wrong and is my server is the cause of that error?

 

Thanks

The problem was that your server did not have enough resources for this operation. ( timed out  error)