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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Mahmoud(@mahmoud-4)
3 Posts
Customers
January 3, 2022, 19:52

Hello 

I use your WordPress plugin on my site to convert from Saudi riyals to dollars and there is a very big problem

 

In multi-type products the price disappears permanently??

And when I convert to the dollar, it appears again

 

https://prnt.sc/25umowq

 

https://prnt.sc/25umuvp

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 4, 2022, 10:45

Hello

Please  try  to watch  a video - https://currency-switcher.com/video#video_1

Сheck rates it shouldn't be zero

Drop me  exact  link to the  issue

 

#2
Mahmoud(@mahmoud-4)
3 PostsTopic Author
Customers
January 4, 2022, 18:56

Hello  Pablo Borysenco

Thank U for UR anser

this is the link of the projact

https://marble-castle.com/product/%d8%b3%d8%b1%d8%a7%d9%8a%d8%a7-%d8%a8%d9%8a%d8%ac-%d8%aa%d8%b1%d9%83%d9%8a-%d8%b4%d8%a7%d9%85%d9%84-%d8%a7%d9%84%d8%b6%d8%b1%d9%8a%d8%a8%d8%a9/

https://prnt.sc/25zy9ty

https://prnt.sc/25zybom

 

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 5, 2022, 11:39

Hello

Please watch the video  (this is very important) - https://currency-switcher.com/video#video_1 - then set up the plugin correctly!

As I already wrote to you, the rate should not be zero. go to plugin settings and set rates - https://c2n.me/4ewAsKv.png

#4
Mahmoud(@mahmoud-4)
3 PostsTopic Author
Customers
January 8, 2022, 16:53

Thank you, the problem has been resolved   ; )

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 10, 2022, 11:07

Hello

Welcome;)

#6