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I don't see the items in the category

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello, I bought the license to ask you for support. Because I don't understand what's wrong with the plugin on our site.

https://www.ametisgioielli.com/shop/

1: is it possible to make sidebar entries clickable? If I click on"Pietre preziose" or"PietreSemi preziose" it does not load the pages.
https://drive.google.com/file/d/1ePfMEjy-QpZy-kH3B3tC9CmXGwZGK_9o/view?usp=sharing > Image

2: why do I not see all the objects in the items: “Pietre e Gemme” or"Pietre preziose" or"PietreSemi preziose"?
is there any display error?
About 120 objects should be seen on stones and gems (117 + 3)

Thank you so much for your help

Hello

  1. I'm not sure I understood you correctly.  which pages should load?
  2. Try  to disable   "Turbo  Mode" and  do a  test

Hello thanks for the answer.

PROBLEM 1: The sidebar doesn't work
https://www.ametisgioielli.com/shop/

If you try to click any of the sidebra items that I highlighted in red in this image:

https://drive.google.com/file/d/1scm4KKc8AAEtKjKmc2zvYwVTG0jfSVbj/view?usp=sharing

you can see that nothing works.

PROBLEM 2:

PROBLEM 2: You don't see all the objects in their respective categories

If you try to click on image 2

https://drive.google.com/file/d/1ePfMEjy-QpZy-kH3B3tC9CmXGwZGK_9o/view?usp=sharing

You can see that in the primary category:
https://www.ametisgioielli.com/pietre-e-gemme/
there is only one product

and in the secondary category there are, respectively
https://www.ametisgioielli.com/pietre-e-gemme/pietre-preziose/ 2 products
https://www.ametisgioielli.com/pietre-e-gemme/pietre-semipreziose/ 117 products

Consequently in the primary category there should be: 1 + 2 + 117 = 120 products

But they are not seen.

I hope I have explained the two problems well.
It seems to me that I have entered the accesses to check, in my opinion there is some setting that blocks the correct functioning. But I don't understand what ...
thank you!

Hello

1 My test  - https://c2n.me/4ePD8HH - it looks like it works

2  Yes! And my filter works correctly - https://c2n.me/4ePDt9w  Unfortunately I don't know why your page is not working -  https://www.ametisgioielli.com/pietre-e-gemme/  - Perhaps the current theme is making a request without regard to child elements

please  disable  ajax  mode

Hello, thanks for the answer

I was able to solve the two problems.
The problem that the products were not seen on the page is because they had the same name as the category tags and there was probably a conflict.

Thanks for your help

However, I have subsequent questions that I report here with this figure:

https://drive.google.com/file/d/1JkPRMlYtuNqEva5UxkqYRDwTnUq0pOgA/view?usp=sharing

PROBLEM 3
how can I change the color and size of the X that I marked with the blue color

PROBLEM 4
Because the two sub-categories are seen one behind the other and not one under the other (bulleted list type)
Marked with red color

please disable ajax mode> where do i find this function?

thank you very much and good job

Hello

3

To cahge  image - https://products-filter.com/hook/woof_delete_img_url

add  css:

.woof .woof_radio_term_reset img{

width: 12px;
margin: 0px;

}

4 Check  an option  please - https://c2n.me/4eR2OMY.png

Please watch  this  video - https://products-filter.com/video#beGT6p_look

please disable ajax mode> where do i find this function? - https://c2n.me/4eR3brF.png

 

Good morning Pablo Borysenco
Thanks for your help

Question 3 (continued): I customized all the search (with colors and icons), I put everything in the plugin file. Is there a way to use the child theme and not lose the customizations of this plugin?

I managed to fix everything by giving the gold color (css on main style or on"css plugin customization", but the two red dots in the price range can't keep them stable on gold.

https://drive.google.com/file/d/1hmEVKiVdmLxnAu2nC58pDyykwZWING7u/view?usp=sharing

I don't use the base color file"sprite-skin-nice.png" but a custom one called"sprite-skin-nice-gold.png"

There is a solution?

Thanks so much!

Hello

read this please - https://products-filter.com/can-i-override-any-extension-view-file-for-my-site-needs

Thanks a lot

Example: wp-content/themes/my_child_theme/woof/ext/image/views/woof.php

 

but I have to write just WOOF or the name of the plugin folder on the main theme (which is"woocommerce-products-filter")

But not run  for this problemhttps://drive.google.com/file/d/1hmEVKiVdmLxnAu2nC58pDyykwZWING7u/view?usp=sharing

I ise this CSS code, but not run!

 

span.irs-slider .from{background:url(https://www.ametisgioielli.com/wp-content/plugins/woocommerce-products-filter/js/ion.range-slider/img/sprite-skin-nice-gold.png)!important repeat-x}

.irs-slider {
background: url(https://www.ametisgioielli.com/wp-content/plugins/woocommerce-products-filter/js/ion.range-slider/img/sprite-skin-nice-gold.png)!important repeat-x;
}

Hello

If you only change the CSS - https://www.wpbeginner.com/plugins/how-to-easily-add-custom-css-to-your-wordpress-site/

Good evening I didn't understand how I can change that red dot
https://drive.google.com/file/d/1hmEVKiVdmLxnAu2nC58pDyykwZWING7u/view?usp=sharing

So that it always remains correct with gold colors.

This CSS change doesn't work, but what am I wrong ??

Thank you very much and have a nice day

span.irs-slider .from {background: url (https://www.ametisgioielli.com/wp-content/plugins/woocommerce-products-filter/js/ion.range-slider/img/sprite-skin-nice- gold.png)! important repeat-x}

.irs-slider {
background: url (https://www.ametisgioielli.com/wp-content/plugins/woocommerce-products-filter/js/ion.range-slider/img/sprite-skin-nice-gold.png)! important repeat- x;
}

Hello

I think you'd better contact the developer who made these customizations for you

you can  try this code:

.woof .irs-line-mid, .woof .irs-line-left, .woof .irs-line-right, .woof .irs-bar, .woof .irs-bar-edge, .woof .irs-slider {

Hi, thanks for the reply. It does not work.
But leave the CSS modification alone

This is the file in the plugin root folder
http://www.ametisgioielli.com/wp-content/plugins/woocommerce-products-filter/js/ion.range-slider/img/sprite-skin-nice.png

and this is in the filgio theme:
http://www.ametisgioielli.com/wp-content/themes/salient-child/woof/js/ion.range-slider/img/sprite-skin-nice.png

Why doesn't it take the picture of the child theme?

Hello

Because it's CSS styles, it needs to be overridden properly

I gave a style that should work. you should insert the correct link to the image

it doesn't matter where the image is stored and it doesn't matter where you paste this CSS (plugin or  child theme  or  additional CSS)

Also, you are using the wrong styles - https://c2n.me/4eXHurj

Hello!

ok thanks for the video, but you should see the same circle and dot in gold (not red).
With the video you see the line.

Hello

Please follow my advice

Just use the code I gave you earlier, If you don't like it, please fix the code I showed you earlier

My  test with new  fix - https://c2n.me/4eY8GuL