I am having issue with the display of the currency on cellphone
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi
I have an issue with the display of the currency on cellphone. The home page is showing the currency depending of the location, but if I would like to change the currency in my hamburger menuy, it doesn't change the price.
Also when I enter the page"Shop" (unset opal) I have the price displayed in a different currency as well. The currency switcher same is not doing anything. That is only for the display on cellphone. Could you please help. Thanks!
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hi I have shared with you my purchase code. Please see attach.
Thanks to help me with the issue.
I have checked andI have the latest version.
I have also update woo and Wordpress and Ican see now that the currency switcher is not working on laptop either. Very annoying. Thanks for your help.
Hi, If you could look into my issue I will be glad. After updating Wordpress it seems like the currency switcher is no more working on any shop page even on laptop:
here the link of a shop page.
Thanks for your help
Hello
I have checked andI have the latest version. - I see what version of the plugin you are using. That's why I asked to update the plugin. This is very important, update the plugin to the latest version(2.4.0)
and drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
I cannot see where to update the plugin as it shows up to date on my dashboard. Please tell me where to download latest version.
Here the access in private.
Please try it - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
OR delete the old version and install the new version(https://codecanyon.net/downloads ) All settings will be saved
The link you send me, is it for the pro version or free as mine is a pro version?
\Thanks
Hi. I have tried the links you gave me. First one the link wpadmin/admin.php?page=envato-market
is not allowing me (even I am Admin)
Then I deleted previous version, downloaded the latest one on the link you gave me, and now I have an error"failed to install"
Could you please help. Thanks
Here the error message:
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Please unpack the archive you downloaded from envato and inside you will find the archive with the plugin
Thanks. I just did and I was able to install it but still same issue. When on the shop page or product page, both laptop and cellphone, currency is not changing.
I have given you the accesses in private section. Thanks!
PS: I tried in incognito to be sure it is not a cookie issue and no still the same problem.
Hello
I did a test - https://c2n.me/4iqRN0X - Everything seems to be working correctly now.
Hi. Thanks for your video. I don't understand why your is working fine. I have tested again on my side, both cellphone and laptop as well on incognito page to avoid cookie and it doesn't work for me. Here the test: https://watch.screencastify.com/v/UkgGheMgzC7J64jZNNoC
Could you please help. Thanks!
Hello
Please clear all cache and Ctrl+F5 and do a test
Thanks. I have cleared all cookies And CrtlF5 and it is working fine. Not sure why in incognito there were still some cookies. Anyways thanks for your help!
This is not a cookie problem, I think it was the browser cache
Welcome;)
Hi Pablo
thanks again for your help but I am still having issue with the currencies not displaying properly. I have clear all the caches, on my Wordpress and on my hosting as well on my computers, and sometimes it is still not changing the currencies. It is also sometimes showing aud on top (where we change the currency) but price below are in USD. It is quite confusing with for the visitors.
Also I have tried to connect through a computer that never went to the website before and the issue with the currencies not changing was still there, though not cookies on that computer.
Could you please help to see what is causing that issue. Obvisouly not only a cache problem.
Thanks!