Quote from Pablo Borysenco on June 25, 2024, 10:47

Hello

Please read this - https://products-filter.com/searching-is-slow

Quote from albertlee29 on July 17, 2024, 20:58

Hi...I've done the things you suggested but the loading time has not improved.  Is there anything else?  Can you look at my site?

Quote from Pablo Borysenco on July 18, 2024, 10:39

Hello

Please drop me exact link to the issue

Quote from albertlee29 on July 18, 2024, 17:21

Hi,

When I deactivate your plugin my website is faster.  I enjoy your filter but would like to know how to stop it from slowing down my site.

When I click on a filter it takes too long to load the results.

I did the recommendations earlier but no change.

What can I do?  Can you look at my site?  I added my URL to the private data box.

Thank you!

Quote from Pablo Borysenco on July 19, 2024, 09:54

Hello

Unfortunately, you entered the wrong key.

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

Quote from albertlee29 on July 19, 2024, 20:14

Hi,

I added the things you asked.  Let me know if you need anything else.  Thank you.

Quote from Pablo Borysenco on July 22, 2024, 09:50

Hello

Please check your access - https://share.pluginus.net/image/i20240722104912.png

How do you measure website loading speed?

Disable js optimization

Quote from albertlee29 on July 22, 2024, 22:47

I just reset the password.

Disable js optimization = Optimize loading of HUSKY JavaScript files (click No)?

For some reason, when I click on the plus sign or minus sign the menu does not expand or contract.  Do you know how to resolve that?  Here is a link...
https://imgur.com/a/1xXz1js

 

 

Quote from Pablo Borysenco on July 23, 2024, 10:37

Hello

Disable js optimization = Optimize loading of HUSKY JavaScript files (click No)?  - No! I mean a third-party JS optimization plugin

Unfortunately your wp-admin access is not working

Quote from albertlee29 on July 23, 2024, 14:32

Hi,

Okay...I did not save the password last time.  It should be good now...please see the private box.

Quote from Pablo Borysenco on July 24, 2024, 09:40

Hello

Unfortunately access still does not work - https://share.pluginus.net/image/i20240724103740.png

Quote from albertlee29 on July 24, 2024, 12:39

Hi,

Sorry for the confusion.  Try the updated password in the private box.  Thank you.

Quote from Pablo Borysenco on July 25, 2024, 09:35

Hello

It still doesn't work. https://share.pluginus.net/image/i20240725103058.png

Maybe you generate a new password but don't save it.

Quote from albertlee29 on July 25, 2024, 16:20

Hi,

Not sure what happened.  I generated a new password and logged in several times.  Can you try and use the updated password in the private box...thank you.

Quote from Pablo Borysenco on July 26, 2024, 09:45

Hello

Please do a test

Quote from albertlee29 on July 26, 2024, 14:43

Hi,

Thank you!  The filter is much quicker.  Can I ask what you changed so in the future I know what to do if I encounter this problem again?

I noticed when I click on a filter the results show up in groups of 8 sometimes on page 1 and always on the pages after that.  Where do I go to change the number of results on a page?

Quote from Pablo Borysenco on July 29, 2024, 09:19

Hello

JS errors - I disabled JS lazy loading in wp-rocket

slow filter - you have a lot of filter elements and I disabled skins for the checkbox so as not to waste time drawing elements - https://share.pluginus.net/image/i20240729101836.png

Please try this - https://share.pluginus.net/image/i20240729101935.png

Quote from albertlee29 on July 30, 2024, 15:24

Thank you very much for your recommendation!

Quote from albertlee29 on July 30, 2024, 23:17

Hi,

I have some questions.

1. In mobile view, I have two icons that appear.  I only want the 'filter' icon to appear and the actual filters minimized.  If the user wants to use the filter they must click the icon.
2. When the user is done using the filter, they can click the 'X' icon to minimize the filter.
3. The two icons are very large.  How do I make them smaller?

Below is a snap shot of what I am talking about.

https://ibb.co/4Mh6bj1