Hierarchy drop-down will not show 2nd and 3rd subcategories in the dropdown boxes.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from jjackson888 on July 11, 2019, 17:59Hierarchy drop-down will not show 2nd and 3rd subcategories, sub-subcategories in the dropdown boxes. Please help, this is very urgent for me. I have tried for many days to solve this problem. Here is a link to the page: http://expertappliance.digitalmediaprosinc.com/a-hierachy-dropdown-extension/
I also tried with only the basic WordPress 2019 theme and I disabled ALL plugins except Woocommerce and WOOF and it still won't work. I have followed all instructions in the documentation and the plugin will not show the 2nd and 3rd categories.
Hierarchy drop-down will not show 2nd and 3rd subcategories, sub-subcategories in the dropdown boxes. Please help, this is very urgent for me. I have tried for many days to solve this problem. Here is a link to the page: http://expertappliance.digitalmediaprosinc.com/a-hierachy-dropdown-extension/
I also tried with only the basic WordPress 2019 theme and I disabled ALL plugins except Woocommerce and WOOF and it still won't work. I have followed all instructions in the documentation and the plugin will not show the 2nd and 3rd categories.
Quote from Pablo Borysenco on July 12, 2019, 11:43Hello
I checked it -
Looks like it works until the second step.
Please drop me wp-admin access here -
Hello
I checked it -

Looks like it works until the second step.
Please drop me wp-admin access here - 
Quote from jjackson888 on July 15, 2019, 04:19I finally got it working. Thank you.
I finally got it working. Thank you.
Quote from Pablo Borysenco on July 15, 2019, 13:36Hello
Great! Welcome;)
Hello
Great! Welcome;)
Quote from jjackson888 on July 28, 2019, 21:39I really love this plugin, it was just what I needed! I was wondering if there is a way to hide ALL results until the final dropdown box is selected. Right now I am using the shortcode below but it shows all products after the first dropdown box is selected. My client wants to hide all products until the last dropdown box is selected. Is this possible?
[woof_products display_on_search=1 is_ajax=1 per_page=4 dp=0]
http://expertappliance.digitalmediaprosinc.com
I really love this plugin, it was just what I needed! I was wondering if there is a way to hide ALL results until the final dropdown box is selected. Right now I am using the shortcode below but it shows all products after the first dropdown box is selected. My client wants to hide all products until the last dropdown box is selected. Is this possible?
[woof_products display_on_search=1 is_ajax=1 per_page=4 dp=0]
Quote from Pablo Borysenco on July 29, 2019, 13:32Hello
but it shows all products after the first dropdown box is selected. - yes, because the search query is executed
try to use attribute ajax_redraw=1 in [woof] - Products will be displayed only after pressing the button "Filter".
Hello
but it shows all products after the first dropdown box is selected. - yes, because the search query is executed
try to use attribute ajax_redraw=1 in [woof] - Products will be displayed only after pressing the button"Filter".
Quote from jjackson888 on July 29, 2019, 14:21This is perfect! Thanks very much!
This is perfect! Thanks very much!
Quote from Pablo Borysenco on July 30, 2019, 13:07Hello
Welcome;)
http://codecanyon.net/downloads - rate please the plugin if you liked it ...
Hello
Welcome;)
http://codecanyon.net/downloads - rate please the plugin if you liked it ...
Quote from jjackson888 on July 30, 2019, 21:52Hi Pablo, I just noticed that if I use "ajax_redraw=1 in [woof] " it results with double results for some reason. In other words, the final product is shown twice - on the top and then again below it. I even tried with the basic Wordpress 2019 theme and removing plugins. How can I prevent it from showing double?
Hi Pablo, I just noticed that if I use"ajax_redraw=1 in [woof]" it results with double results for some reason. In other words, the final product is shown twice - on the top and then again below it. I even tried with the basic Wordpress 2019 theme and removing plugins. How can I prevent it from showing double?
Quote from Pablo Borysenco on July 31, 2019, 12:32Hello
It does not depend on this setting.
Looks like the shop template has two container products - https://c2n.me/42QWqRD.png
Try to add shortcode [woof_products ] here - https://c2n.me/42QX3te.png
Hello
It does not depend on this setting.
Looks like the shop template has two container products - https://c2n.me/42QWqRD.png
Try to add shortcode [woof_products ] here - https://c2n.me/42QX3te.png
Quote from jjackson888 on August 1, 2019, 05:01Thanks. This something to do with Elementor as it works fine on a standard WP page. Placing the [woof_products ] in a separate Elementor HTML box seems to help. Thanks for the suggestion. I will definitely rate the product (and support) as excellent on CodeCanyon!
Thanks. This something to do with Elementor as it works fine on a standard WP page. Placing the [woof_products ] in a separate Elementor HTML box seems to help. Thanks for the suggestion. I will definitely rate the product (and support) as excellent on CodeCanyon!
Quote from Pablo Borysenco on August 1, 2019, 13:28Hello
Thank you and welcome;)
Hello
Thank you and welcome;)
Quote from jjackson888 on August 12, 2019, 20:53Hi Pablo, how can I use woof ajax_redraw=0 and have the results appear on the same pages as the WOOF filter?
I thought this was resolved but it isn't. You showed me why my search results are showing duplicate results https://c2n.me/42QWqRD.png but I don't know if it's safe for me to simply deleted one of those lines of code? I can't afford to pay a developer right now.
Instead, is there a way that I can show the search results on the same page where the WOOF filter is located? It works fine (only shows one result) when I use
woof ajax_redraw=0
but when it pulls up a separate results page using
woof ajax_redraw=1
and I get the results shown twice. I need to use woof ajax_redraw=0 because I need to hide the results and keep the FILTER button. Can you help me please?
Hi Pablo, how can I use woof ajax_redraw=0 and have the results appear on the same pages as the WOOF filter?
I thought this was resolved but it isn't. You showed me why my search results are showing duplicate results https://c2n.me/42QWqRD.png but I don't know if it's safe for me to simply deleted one of those lines of code? I can't afford to pay a developer right now.
Instead, is there a way that I can show the search results on the same page where the WOOF filter is located? It works fine (only shows one result) when I use
woof ajax_redraw=0
but when it pulls up a separate results page using
woof ajax_redraw=1
and I get the results shown twice. I need to use woof ajax_redraw=0 because I need to hide the results and keep the FILTER button. Can you help me please?
Quote from jjackson888 on August 13, 2019, 05:29Never mind - this Elementor/WOOF conflict is giving me too much trouble. I'm just going to use a standard HTML page without Elementor as that seems to work fine. Thanks anyway.
Never mind - this Elementor/WOOF conflict is giving me too much trouble. I'm just going to use a standard HTML page without Elementor as that seems to work fine. Thanks anyway.
Quote from Pablo Borysenco on August 13, 2019, 12:16Hello
Ok! Welcome;)
Hello
Ok! Welcome;)
Quote from jjackson888 on August 19, 2019, 00:34Hello Pablo, can’t this filter be used on a homepage? Can you tell me why the Woof filter won’t work on a Homepage but works fine on a non-homepage?
I built the filter as you suggested and it works fine on this test page: http://expertappliance.digitalmediaprosinc.com/a-test-page/
The results show underneath the filter and shows only one result, just as I want it.
But if I set that test page to be my homepage, or if I create a new homepage and copy-paste that shortcode into it - the results will always open a different page and show duplicates like here: http://expertappliance.digitalmediaprosinc.com
I don't want it to open a different page, I want it to show results underneath like it does on the testpage. I thought this was a problem with Elementor but it’s not because I removed Elementor. Any ideas as to what may be the problem? I have created admin access for you and pasted the credentials in the private area for your access. Thank you.
Hello Pablo, can’t this filter be used on a homepage? Can you tell me why the Woof filter won’t work on a Homepage but works fine on a non-homepage?
I built the filter as you suggested and it works fine on this test page: http://expertappliance.digitalmediaprosinc.com/a-test-page/
The results show underneath the filter and shows only one result, just as I want it.
But if I set that test page to be my homepage, or if I create a new homepage and copy-paste that shortcode into it - the results will always open a different page and show duplicates like here: http://expertappliance.digitalmediaprosinc.com
I don't want it to open a different page, I want it to show results underneath like it does on the testpage. I thought this was a problem with Elementor but it’s not because I removed Elementor. Any ideas as to what may be the problem? I have created admin access for you and pasted the credentials in the private area for your access. Thank you.

Quote from Pablo Borysenco on August 19, 2019, 12:42Hello
Please drop me FTP access
Hello
Please drop me FTP access
Quote from jjackson888 on August 19, 2019, 16:03OK I just place the FTP credentials in the private data section. Thanks!
OK I just place the FTP credentials in the private data section. Thanks!
Quote from Pablo Borysenco on August 20, 2019, 13:16Hello
Please check your FTP access - 530 Login authentication failed
Hello
Please check your FTP access - 530 Login authentication failed