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Hide empty terms not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello Pablo,

As per the title, WOOF is displaying empty terms on our shop pages. It's currently displaying all terms, even though 'Hide Empty Terms' is set to Yes.

See example page: https://chelleon-migration-base.flywheelsites.com/skincare_product_type/moisturisers/

Term: Brand > Revitalash (returns no products)

Further to this, 'Show Count' also doesn't appear to be working as there are no numbers next to the terms and it is set to Yes.

 

Could you take a look?

Thanks in advance.

Further to this Pablo,

we have enabled 'Lets checked terms will be on the top' - however the checked term doesn't move to the top of the filter list until the page is refreshed, making this feature ineffective when using AJAX filtering.

 

Is there a way we can make filters go to the top using AJAX?

Hello

Please  drop me  wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will  check  it

Done! Thanks

Hello

Further to this, 'Show Count' also doesn't appear to be working as there are no numbers next to the terms and it is set to Yes. - Correct ! Your  setting - https://share.pluginus.net/image/i20220526110423.png

 It's currently displaying all terms, even though 'Hide Empty Terms' is set to Yes. - please remove your customizations and everything will work fine - https://share.pluginus.net/video/v20220526110845.mp4

we have enabled 'Lets checked terms will be on the top' - unfortunately it will not work in turbo mode