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Google schema results pulling wrong currency, despite correct plugin settings

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi, hoping you can help...

 

For some reason, Google is extracting the wrong currency information and displaying it as such in its search results.

We are running your geo currency converter, using CAD and USD currencies, to display the correct pricing to all potential customers in N. America.

The plugin works fine on the website. The issues lie with data being pulled into google.

The home / base currency on the website is set to CAD (in both Woocommerce and Woocs) - see image below.

 

Google is interpreting the website input price as USD (not the home currency - CAD), and then displaying the CAD price at approx 30% higher due to google automatically converting the wrong input currency (also showing CAD pricing as USD to US located customers - making all prices on google 30% higher to our target audiences - irrespective of location - Canada / US).

Checking in google search console, all my products are indicated as being in USD (see photo).

In the example below, you will see that the product is listed on the website for $28,740 CAD. However google is extracting the price in USD and displaying it as such in their search console, and subsequently on their search engine results.

Any help is greatly received.

https://imgur.com/oeaiLTX

https://imgur.com/f0F5mP9

https://imgur.com/XTlM0Oq

https://imgur.com/TVn077H

A link to the site can be see below;

https://towabletools.com/portable-equipment-products/used-2012-atlas-copco-xas-375-375-cfm-portable-diesel-air-compressor/?v=3e8d115eb4b3

Hello

Please  drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

I  will check it

I should also add that we are not using a google feed generator or the like. Listings are organically crawled and present in wrong currency. Cheers

Hello

Please update  the  plugin  to  latest version

What validator are you using?

I checked this product, there is no scheme.org on the page with prices