Forum Navigation
You need to log-in to create request (topic) to the support
gift card amount doesn't change
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
January 15, 2020, 21:06
Hello, we have been use gift card with currency switcher for a long time and worked correctly. But today when a customer tried to apply her gift card amount, the amount didn't change. The version of plugin is: Woocs - WooCommerce Currency Switcher v.1.3.0; The gift cards plugin we use is: WooCommerce - Gift Cards Version 2.6.5 by WP Ronin. It seems this plugin hasn't been updated for a long time, but still works fine.
Can you please advise how I can fix it? Thanks!
January 16, 2020, 12:04
Hello
Please read this - https://currency-switcher.com/woocs-labs/