Quote from Pablo Borysenco on February 21, 2023, 10:32

Hello

This is an open forum, I strongly recommend changing access as soon as possible

To add  any  private data - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

What plugin version number are you using?

Quote from Samantha on February 21, 2023, 13:18

thank you ! have saved private data. We purchased and installed yesterday. we're using Version 2.3.1

Still getting the same error when we try and filter the options on the home page

Were using Toolset Types plugin to define custom post type and taxonomies

Quote from Pablo Borysenco on February 22, 2023, 10:59

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

delete  all  custom taxonomies for  MDTF - https://share.pluginus.net/image/i20230222105829.png  and  do  a test

 

Quote from Samantha on February 22, 2023, 12:47

hi, i couldnt see the image on where to paste the license code?

I have tried to use just the categories instead of taxonomies and it works ok. There are literally thousands of this custom post type each each using one or more of the taxonomies so deleting is not an option unfortunately. Any other ideas?

Quote from Samantha on February 22, 2023, 13:15

So interestingly if i change the checkbox to a drop down, i don't get the error just no results:

eg: http://mensosconcierge.co.uk/search-results/?slg=itinerary&mdf_cat=154&page_mdf=d7d7947948e23b78af1209ab13d48410

Quote from Pablo Borysenco on February 22, 2023, 13:46

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

I have tried to use just the categories instead of taxonomies and it works ok  -  category is taxonomy, Tags is taxonomy

There are literally thousands of this custom post type each each using one or more of the taxonomies so deleting is not an option unfortunately - Looks like I explained it badly. You can create as many taxonomies as you like! But you don't need to create them for MDTF.

Quote from Samantha on February 22, 2023, 13:52

thanks for the reply. i have uploaded purchase code.

also deleted all the other post types for the taxonomy like you said (i think?). so now there is just itineries selected for each of the taxonomies

Quote from Samantha on February 22, 2023, 13:53

now with the drop down just not getting any results at all.. i have tried also to load the results in teh same page by using self (but i know the search.php template is working as its working with categories

Quote from Pablo Borysenco on February 23, 2023, 11:01

Hello

also deleted all the other post types for the taxonomy like you said (i think?). - https://c2n.me/4hUoJtR.png

Please  watch  these  videos - https://wp-filter.com/video-tutorials#video_1291 and https://wp-filter.com/video-tutorials#video_1293

My  test - https://c2n.me/4hUpP2p

Quote from Samantha on February 23, 2023, 12:56

hi thanks for the reply. When selecting the categories it works ok - if you select any of the itineries taxonomies (type, for, occasion, and theyre) no posts show?

Quote from Pablo Borysenco on February 23, 2023, 13:41

Can  you try to use  this  plugin - https://wordpress.org/plugins/custom-post-type-ui/ - to add  taxonimies

Quote from Samantha on February 23, 2023, 14:03

 

Would we need to recreate the taxonomies again ?Im guessing so. its just a lot of work moving over as she has over 1000 posts.. ill ask the client thansk .

Quote from Pablo Borysenco on February 24, 2023, 11:25

Hello

Yes, most likely it will be necessary to redo the taxonomies. But at this stage, I ask you to do just a test with another plugin