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GEOLOCATION PROBLEM

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
MAGNUMMAS(@rodrigo-4)
26 Posts
Customers
September 17, 2022, 19:46
Hello, I have bought the plugin

WOOCS - WooCommerce Currency Switcher

and i am using WP ROCKET

I already read on the web how to configure and it does not solve the problem
I read this
https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/

I have clients from Colombia and Mexico who go to the website and see the prices in Argentine pesos, that is, the client from Colombia does not see the prices in Colombian pesos.

Could you please help me?

Thank you
#1
MAGNUMMAS(@rodrigo-4)
26 PostsTopic Author
Customers
September 17, 2022, 20:12
Hello, I add images of the configurations that I currently have on my website

click on the links to see the images

https://ibb.co/m4rWfgM
https://ibb.co/wRKCVQG
https://ibb.co/h2xsqLH
Last edited on September 17, 2022, 20:13 by MAGNUMMAS · #2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 19, 2022, 10:37

Hello

Unfortunately your images are not available

Please create  a  custom  page  with  shortcodes :

  1. [woocs_show_current_currency]
  2. [woocs_geo_hello]

and  drop me  a link to this  custom  page

#3
MAGNUMMAS(@rodrigo-4)
26 PostsTopic Author
Customers
September 21, 2022, 20:08
Thanks for answering, I leave the link of my website
https://shorten.link/S5p3Xd

Consult, I use XML for the facebook and instagram advertising catalog, that will be the problem, the XML that is generated shows ARS (Argentine pesos)
Is this the problem with the notices?

I'll pass you an image of the XML that is generated, I hope you can see it.
https://ibb.co/ZVSG3Kr

Thank you very much
Last edited on September 21, 2022, 20:09 by MAGNUMMAS · #4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 22, 2022, 10:51

Hello

I did  a test.  Looks like Woocommerce doesn't detect the user's location at all

Please  check  this  settings - https://c2n.me/4gGZz63.png

Consult  - Unfortunately, I don't know why a third-party plugin generates such XML and whether this data is correct.

#5
MAGNUMMAS(@rodrigo-4)
26 PostsTopic Author
Customers
September 22, 2022, 13:52

Hello, good morning, thanks for answering, there I activated that function again, I had it deactivated by mistake. Could you please check again if geolocation works now?

I remind you my address
https://woogar.com/test-geo/?v=5b61a1b298a0

Thank you
Last edited on September 22, 2022, 13:54 by MAGNUMMAS · #6
MAGNUMMAS(@rodrigo-4)
26 PostsTopic Author
Customers
September 23, 2022, 05:37
Hello, please do not forget about my case....

I have already made several adjustments following the instructions of your guide and even so I have clients from Mexico who visit my website and see another currency.

I'm worried I can't solve this problem, thanks in advance for your help.
#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 23, 2022, 11:20

Hello

I checked  it. Yes, everything seems to be working correctly now.

I have clients from Mexico who visit my website and see another currency. - please note that GeoIP works only for the first visit, then the plugin stores the user's last currency

#8
MAGNUMMAS(@rodrigo-4)
26 PostsTopic Author
Customers
September 23, 2022, 14:26

Thank you for responding, you tell me"GeoIP works only for the first visit" how can I make the Mexican client see the prices of Mexico?

I have many new customers who see prices in another currency.

consultation, I pay for advertising on Facebook and Google, I use the same advertising to show in different countries, Colombia, Mexico, Argentina. Could that be what conditions the visitor to see the currency of another country?

#9
MAGNUMMAS(@rodrigo-4)
26 PostsTopic Author
Customers
September 25, 2022, 05:38

Hello, good evening, I still have Geolocation problems, when people from Mexico and Colombia enter my website they see the prices in Argentine Pesos and that is wrong. What could be the problem?

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 26, 2022, 10:47

Hello

Please  drop me  wp-admin access   - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - I will  check  it

#11